Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: HASE Technology

Principal responsibilities

Lead the production support team to resolve incidents and service requests efficiently.Monitor system performance and proactively address potential issues.Collaborate with development, QA, and infrastructure teams to ensure seamless service delivery.Analyze root causes of incidents and implement preventive measures.Maintain documentation and provide regular status updates to stakeholders.Ensure compliance with banking regulations and internal policies.Drive continuous improvement initiatives for support processes.