WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Well versed in Lean Six Sigma Methodology, leading improvement projects, Business Process Re-engineering, Data and Analytics, New Technology, Target Operating Model redesign, Intelligent Automation, AI & NLP Client Facing role. A Lean Six Sigma Black Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C.• Travel Background preferred• Change/ Project management, with strong digital consulting experience, ability to work with cross-functional capability teams.• Exposure to Design Thinking (with elements such as Customer Journey Mapping, EDIPT methodology, Persona creation and customer interviews, co-creation facilitation, rapid prototyping, Mural software etc)• Highly creative, analytical and solution driven individuals with experience in Insurance/Healthcare and technology to build innovative products and solutions to address the needs in Insurance/Healthcare• Strong exposure to digital transformation embedded with Intelligent Automation• Should possess excellent data analysis skills• Excellent knowledge of Excel, Word, Power point & Minitab.• Should have hands on experience in usage of Quality methodologies and techniques.• Contribute and present in client/customer reviews/meetings participate in management reviews• Driving Continuous Improvement projects• Initiate and best practice sharing across the team • Managing all aspects of the projects - identifying, solutioning, developing and execution and ensuring the successful achievement of timelines and budgets• Creating various approaches, negotiating and fostering relationships with internal and external partners• Developing new business approaches and technologies across departments and clients• Create business cases, make recommendations regarding benefits, financials, risks, contractual requirements and the long-term sustainability of initiatives• Complex change management through collaborating and influencing

• Graduate• Lean Six Sigma (Preferred)