Minimum Qualifications:The successful candidate will possess a Bachelor degree in IT or the equivalent and have an active certification of either CCNA, CCNP R&S, CCNP SP. Candidates should have a strong working knowledge of OSI layers 1-7, with the ability to apply analytical and troubleshooting skill sets to solve moderately complex problems across all networking disciplines. Candidates must possess a solid understanding of LAN, WAN and SDWAN concepts (including wireless LAN) plus an average of 3 to 6 years of hands-on experience supporting enterprise class routers, switches in a global network environment using common network security practices, standards and troubleshooting. Candidate must possess working experience with Troubleshooting Pala Alto devices for routing and tunnel setupsCandidates must possess working experience with Juniper WAN and all SRX productsCandidates must possess excellent communications skills and be able to deliver results under pressure. Technical engineers work directly with our customers, and therefore engineers must have strong customer service skills and the ability to interface successfully with both the customer’s technical and non-technical contacts, Account teams and various other groups involved in the delivery of service to the end customer.Willing to work 24*7 rotational Shifts and flexible hours on weekdays, weekends and holidays as required.

Disclaimer 
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.