Albany, NY, 12260, USA
14 hours ago
Consultant – Market Research
**Job Summary** The Strategic Insights & Competitive Intelligence team leads the design, execution, analysis, and presentation of market research and competitive intelligence for Cardinal Health’s medical device division. Our work supports the company’s strategic goals by evaluating market dynamics, emerging trends, competitive landscapes, and secondary data sources. This position will act as a market research consultant, managing internal inquiries related to customer and supplier perspectives. It will collaborate with various business units to generate and deliver meaningful insights that inform strategic decision-making. **Responsibilities** + Champion the **Voice of the Customer (VOC)** across the organization, fostering a customer-centric mindset in all initiatives. + Manage relationships with third-party vendors and proactively identify opportunities to conduct primary research internally. + Collaborate with customer-facing teams to integrate and synthesize customer insights across touchpoints. + Partner cross-functionally to assess the competitive landscape and incorporate competitive intelligence into **customer** **experience** analyses. + Understand the organization’s diverse customer segments and tailor insights to reflect the unique needs of each. + Design, program (using tools such as **Sawtooth** and **Qualtrics** ), and execute primary research studies to support internal stakeholders. + Develop clear, actionable reports and compelling data visualizations to communicate findings. + Present research outcomes, strategic implications, and recommendations to stakeholders at all organizational levels. + Maintain strong research design capabilities, including hypothesis generation and testing. + Apply both qualitative and quantitative research methodologies appropriately, leveraging secondary and primary data sources. + Utilize strong project management skills to ensure timely and effective execution of research initiatives. + Apply analytical expertise to support data-driven decision-making across the business. + Actively contributes to team collaboration, performance, and continuous improvement. **Qualifications** + Bachelor's degree in related field or equivalent work experience preferred + 4+ years of experience in primary market research preferred + Experience with survey platforms such as Sawtooth or Qualtrics is a plus + Proficient in Microsoft Office Suite, especially Excel and developing and delivering impactful PowerPoint presentations + Strong written and verbal communication skills, with the ability to convey complex ideas clearly + Skilled in data storytelling and translating insights into actionable recommendations + Proven ability to manage projects independently and take initiative + Travel Expectations: <10% **Anticipated salary range:** $79,700 - $119,490 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 7/21/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _\#LI-Remote_ _\#LI-JB1_ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
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