We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** The Operations Transformation & Automation team is focused on building and supporting capabilities in instrumentation, analytics, automation, reporting, and capacity management. We are committed to simplifying and automating processes to enhance our operations and better serve our partners and clients. As a Consultant, Strategic Initiatives, you will lead complex projects to design and implement strategic solutions aligned with the team’s mandate. Leveraging self-serve tools such as Power Apps, Power Automate, Power BI, VBA, Alteryx, Azure DevOps, and Tableau, you will deliver targeted business outcomes and support end-to-end process transformation as a subject matter expert in both business and technology. You will collaborate with a diverse team to develop innovative solutions that deliver a best-in-class stakeholder experience, connecting multiple data sources and consulting with senior management on the application of both existing and emerging infrastructure technologies. This includes translating user requirements into process and data requirements, developing impactful business solutions, and making technology selection decisions in evolving business environments. Success in this role requires strong business analytics skills, an automation mindset, and the ability to thrive in a fast-paced environment with shifting priorities. Flexibility, adaptability, and creative problem-solving are essential. You will provide post-implementation support, follow best practices for change management, and assist in resolving both routine and non-routine operational challenges by investigating, analyzing, and offering informed recommendations on compliance and operational control activities. _At CIBC, we support a work environment that enables you to thrive in your role. You can perform all work activities remotely, with occasional on-site presence (1-2 days per month). Additional on-site days may be required subject to business needs._ **How You’ll Succeed** + **Strategic Development & Execution:** Lead and coordinate complex solution design activities aligned with our transformation roadmap by translating business requirements into system and application designs. Document technical functionality, architecture, interfaces, and integrations to deliver cost-effective, innovative solutions that drive operational efficiency. + **Analytical Thinking:** Interpret complex information, identify patterns and trends in strategic areas, and develop actionable recommendations—often with minimal direction—to address urgent business priorities. + **Automation Development:** Develop self-serve automation capabilities using tools such as MS Power Apps, MS Power Automate, Alteryx, and Azure DevOps. + **Reporting and Business Intelligence:** Create and maintain reports, data cubes, and performance dashboards to provide senior management with high-level visibility into business performance, utilizing BI tools such as Power BI and Tableau. + **Project Delivery:** Lead critical projects to enhance or upgrade products, processes, programs, or services by researching relevant data and delivering effective solutions. + **Stakeholder Management:** Facilitate design review sessions with project teams to ensure alignment with business and architectural requirements, and promote knowledge sharing and collaboration. **Who You Are** + **You can demonstrate experience** in designing, developing, implementing and supporting applications with expertise in most of the following: No/Low Code Tools (VBA, Alteryx, Power Automate, Power App), Analytics Software (Tableau, Power BI), Databases (SAS, SQL Server), and other tools such as Azure DevOps and Selenium. + **You have a degree/diploma in a technical discipline.** Experience with machine learning or AI is an asset. PMP and Lean Six Sigma certifications are considered an advantage. + **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. You're passionate about people.You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. + **You embrace and champion change.** You are passionate about being on top of technology trends. You'll continuously evolve your thinking and the way you work in order to deliver your best. Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **You’re digitally savvy.** You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. + **Values matter to you.** You bring your real self to work and you live our values – trust, teamwork and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 27th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Automation, Automation Tools, Build Automation, Report Automation At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.