We are seeking an experienced and strategic Team Leader to head our North American Construction Liability Broking division. This role is responsible for managing a small team of brokers, driving portfolio growth, and leading innovation in product development. The successful candidate will combine deep sector knowledge with proven leadership skills, market connectivity, and a proactive client-first approach. 

The Role:

Line Management & Team Leadership

Lead and develop a high-performing team of brokers and account handlersConduct regular 1:1s, performance reviews, and professional development planningFoster a collaborative and accountable team culture aligned with company valuesOversee resourcing, workload distribution, and succession planning across the team

Placement Management:

Negotiate and place complex liability insurance programs on behalf of clientsIn coordination with US colleagues, prepare underwriting submissions for distribution to London insurersDemonstrate good knowledge and understanding of London Market Reform Contracts including quote, binder, and policy reviewUndertake renewal market presentations/negotiations and make appropriate recommendationsEffectively manage placement channels, facilities and markets for the specific client segment Ensure transparency of agency and other commitments made to carriers and clientsEnsure compliant processing of contracts as per FCA and contract certainty requirements

New Product Development & Innovation

Identify market gaps and emerging liability exposures in the construction sectorLead development of innovative solutions Collaborate with underwriters and legal advisors to structure bespoke coverageChampion pilot programs or product testing in collaboration with key clients and carriers

Portfolio Management & Growth

Drive revenue growth through acquisition of new clients and expansion of existing relationshipsMonitor and manage team pipeline, renewal retention, and cross-selling opportunitiesSupport strategic tenders and placement of large/complex risks in the London and international marketsTrack portfolio performance metrics, profitability, and market positioning

Client Service and Operations:

Understand our clients’ business and risk management needs and deliver tailored solutions through exceptional serviceDevelop strong relationships with clients and internal partnersManage changes in client circumstances to ensure that the cover provided matches their needsWhere a client’s needs cross over into other WTW specialties, liaise internally to ensure that WTW maintains a consistent approachUnderstand, apply and explain the business unit policies and proceduresProvide technical, industry, and subject matter expertise where required Always operate within the business’s policies and proceduresCommunicate effectively with clients, markets, and others to maximise service delivery levelDevelop good knowledge of all internal WTW and industry systems maintaining and ensuring all internal metrics are met

The Requirements:

Proven experience in liability broking or underwriting, ideally with a focus on construction risksStrong knowledge of the London insurance market and Lloyd’s placing environmentDemonstrated experience managing teams and/or mentoring junior professionalsSkilled at client relationship management and business developmentInnovative mindset with the ability to identify and capitalize on market trendsA proactive, fast learner who can execute in a team environmentDetail oriented and able to manage competing timelinesDegree level education or comparable industry experienceStrong communication, negotiation and influencing skillsStrong skills in problem solving, planning, and numeracy

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.