Key Responsibilities:
Quality Oversight & Technical Expertise
Serve as a subject matter expert on plant products, construction methods, blueprints, and NVRs quality standards and documentation.
Provide technical guidance to plant teams and Homebuilding operations to ensure alignment with company expectations.
Data Analysis & Reporting
Develop, maintain, and analyze quality and service level reports.
Identify trends, root causes, and areas for improvement.
Contribute to the Brand Promise scorecard and participate in cross-plant quality meetings.
Quality Program Development
Design, implement, and continuously improve quality assurance systems and procedures.
Ensure quality standards are consistently applied and updated across all plant departments.
Auditing & Issue Resolution
Conduct regular internal and field audits to assess compliance and identify gaps.
Investigate quality concerns, document findings, and communicate actionable recommendations.
Collaborate with Homebuilding and ASD to resolve issues through root cause analysis, corrective actions, and preventive measures.
Cross-Functional Collaboration
Work closely with Procurement, ASD, Field Coordinators, and other quality personnel to support rollouts of new materials, prototypes, audits, and design changes.
Manage Product Action Requests (PARs) and troubleshoot product-related issues in the field.
Training & Certification
Ensure compliance with Plant Installed Window certification requirements.
Provide training to plant staff, new hires, and support new plant start-ups.
Mentor and support Manufacturing Quality Coordinators and other quality team members.
Project Management
Lead or support special projects as assigned by leadership.
Integrate monthly or quarterly quality topics into weekly audit routines to reinforce continuous improvement.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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