Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Connected Production - Platform Deployment Specialist – Manager – English – Hybrid Krakow

Responsibilities

Implement the Connected Production platforms across client's production sites, ensuring seamless integration with SAP and existing operational systems.

Work closely with brewery, DT, functional and technical teams.

Support key and end-users by troubleshooting.

Train relevant stakeholders on Connected Production platforms usage and best practices.

Improve existing training materials and conduct workshops to drive adoption.

Act as the primary point of contact for operational teams regarding platform-related deployment inquiries within agreed communication channels.

Collaborate with Global Digital Transformation Team, DT and Functional team to integrate Connected Brewery solutions (e.g. Parsable, One2Improve) with SAP S4/HANA and other brewery systems.

Identify and implement process improvements using data from the insights from the platform.

Support on the testing process for Operating Companies.

Engage with Operating Companies, Global Functions, Brewery Teams, and Program Management to align platform deployment with business objectives.

Provide feedback on system enhancements to improve user experience and operational impact.

Ensure alignment with other global digital initiatives, such as Connected Brewery.

Qualifications we seek in you

Minimum Qualifications / Skills

Fluent command of English in business environment.

Minimum years' experience in the food and beverage industry.

Operational experience in a brewery shop floor environment (Production, Packaging, or Brewing).

Experience working with SAP implementations.

Preferred Qualifications

Experience with digital worker solutions (e.g. Parsable, SwipeGuide, One2Improve).

Strong training and coaching skills, with the ability to drive adoption of new technologies.

Ability to interact with cross-functional stakeholders at afferent levels.

Strong problem-solving skills, with a hands-on approach to deployment challenges.

Developed communication skills.

Efficient time management skills.

"As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.

Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates"

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.