The Configuration and Asset Administrator is responsible for maintaining accurate records of IT assets and configuration items (CIs) throughout their lifecycle. This role ensures data integrity within the Configuration Management Database (CMDB), supports SAM processes, and contributes to effective IT service delivery and compliance.
What you’ll do:
Configuration Management
You’ll maintain and update the CMDB with accurate CI data and relationships.You’ll perform regular audits and reconciliation of configuration data.You’ll ensure compliance with configuration management policies and standards.You’ll drive adoption, educate on best practices, identify process gaps and work to improve.
Asset Management
You’ll monitor asset lifecycle, including warranty and support contracts.You’ll maintain an accurate inventory of software assets, including installations, entitlements, and usage.You’ll monitor software usage trends for underused or unused software, reallocation or consolidationYou’ll be an active participant in internal and external licensing audits, providing accurate and timely data and collaborating on compliance, identification and reduction of licensing related processes and risks.You’ll develop and enforce software asset management (SAM) policies and procedures.You may assist in contract negotiations, renewals or true-up processes.What you’ll need:
To thrive in this role, you have a strong understanding of software licensing models (e.g., per-user, per-device, subscription).You have at least 2–4 years of experience in IT asset and/or configuration management.You have experience with CMDB tools (BMC Helix, BMC Discovery) and SAM tools (Flexera).You have familiarity with IT asset lifecycle processes.You have excellent communication and organizational skills.Certifications (Preferred):
ITIL Foundation CertificationCertified Hardware Asset Management Professional (CHAMP)Certified Software Asset Manager (CSAM)#LI-LD1
The starting pay range for this position is:
$117,600.00 - $156,400.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).