USA
11 hours ago
Conferencing & Event Operations, Manager
Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site 5 days per week.

The Corporate Real Estate, Conferencing & Event Operations mission is to provide seamless, high-touch support across all onsite conferencing and event spaces. You will build a strong sense of responsibility for the success of your conferencing space and events while building relationships with colleagues across all departments and levels. The team diligently manages resources, proactively anticipates needs, and consistently seeks improvement through feedback and innovative solutions. The Conferencing Operations environment fosters personal growth, allowing team members to hone their skills and contribute meaningfully to a shared vision.

Unleash your expertise: what you’re good at:

Conferencing and Training Operations Management

Maintain Room Booking SystemSupervise, approve and manage local event schedulingMaintain accuracy of room informationTracking & reporting as needed for events and specialty spacesEmployee communications regarding conferencing, training and hoteling spacesCoordinate and resolve conference room conflicts

Specialty Event Management

Manage all Specialty Event Spaces onsiteWork directly with the client to determine logistical goals of their eventClearly communicate to all relevant internal departments regarding the specific needs of each event. Including but not limited to, room setup, audio visual and catering requirementsManage events calendar, submit setup needs and create diagrams as neededTrack and verify internal quotes for event services (setup, security and janitorial)Manage external event quotes, contracts and payments

Day of Conferencing and Events Management

General oversight of eventAct of point of contact for event host, vendors, AV support, catering, and facilities

Relationship Management

Build and foster relationships with clients, colleagues and senior leadersAct as Corporate Real Estate Liaison for employees

Project Management

Sharepoint management, keep information constantly updated and refreshedOutlook management lead, delegating assignments to team membersResearch and lead the efforts for a new room booking toolHelp manage any new vendor contracts/services brought on to support Conferencing OperationsAssist Sr. Manager with External Event program and benchmarking rental pricingAssist Sr. Manager with utilization reports and data

Vendor Management

Partner closely with vendors to ensure strong relationships and successful support of conferencing space and eventsParticipate in Quarterly Business Reviews and provide constructive feedback of service providers

Financial Management

Manage site cost center yearly budget

Ad Hoc Corporate Real Estate Support

Campus ToursOther ad hoc requests and project supportMinimal travel as neededWhat you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:

Minimum Requirements:

Four-year college/university degree preferred; or equivalent work experience.4 years of experience in Event Management.Excellent verbal and written communication skills required.Excellent interpersonal and customer service skills required.Time Management and Organizational skills.Must be familiar and proficient with Microsoft Office Suite, including Microsoft Excel, Outlook, PowerPoint, Word and SharePoint.Must be flexible in schedule to work with on-site meetings, evenings and some weekends.Office Environment – Must work from the office full time; no remote work.

Leadership Skills

InitiativePersonal IntegrityCommunicationProblem solving and decision makingTeamworkSense of ownership, accountability, and consistency

Leadership Behaviors

Taking prompt actionPerseveranceHigh energyPromoting new ideasIntegrityCollaborationFocus on tasksSelf-motivated/Independent

In addition to the salary range, this role is also eligible for bonus or incentive opportunities


What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance Apply Save job
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