JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

Serve as the backup contact for GetService requests, providing status updates as neededServe as the single point of contact to support Internal meeting and event planning by assisting in locating room, triaging colleague requests, and overall conference tasks i.e., catering, conference room facilities requests, room set up and  equipment required for the meeting/event.Administration and oversight of the conference room scheduling tool. Troubleshoot and resolve any issues related to system or resource alignment and ensure all information is accurate, up-to-date and posted in appropriate portals.Monitor email inbox daily and provide timely responses.Coordinate all meeting room setup request. Room set ups will include, but not limited to, chairs, tables, portable stages, cameras, flip charts/easels, waste receptacles, signs, banners, a/v equipment, room dividers, dry erase boards and markers, wall partitions, and miscellaneous suppliesExecutive meeting support, high visibility corporate events, town halls and event support.Internal meetings and events are planned and coordinated in accordance with Site policy and practices including setups and teardownsCommunicate meeting details to proper internal Pfizer audience and external audience when appropriateMaintain conference room supplies as necessary by checking and replacing markers, flip charts, pins, erasers.Collaborate with cross-functional teams including events, dining, and technology vendors to develop and execute detailed conference room designs, ensuring optimal functionality and user experience.Coordinate, execute and manage event timelines, ensuring all deliverables and deadlines are metLiaise with internal departments to ensure proper coordination and delivery of event-related services and support.Support the procurement, installation, configuration, and testing of conference room technologies, ensuring delivery within project timelines.On-site event management, overseeing setup, execution, and breakdown of events.Conduct post-event evaluations and analysis, gathering feedback from clients, attendees, and vendors to identify areas for improvement and ensure client satisfaction.Train end-users on the proper use of conference room technologies, trouble-shooting common issues, and providing ongoing support.Anticipation and response to Client’s needs and concerns, including ensuring no safety or security incidents occur.Perform additional job duties, as requested. Assist Soft Service coordinator/Community Manager with site delegated tasks

Qualifications

High school diploma required; Associates degree preferredAt least 2-3 years of experience in event coordination or related roles.Strong organizational, time management, and multitasking skills, with the ability to manage multiple events simultaneously.Exhibits strong commitment to safetyAbility to manage multiple priorities and deliver results in a fast-paced environmentHighly collaborative with strong interpersonal skills and an ability to interact with internal and external clientsStrong verbal and written communication skills with the ability to communicate professionallyProficient in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook)Ability to remain calm and composed under pressure, with the flexibility to adapt to changing situations and client requests.Strong technical knowledge and experience with conference room technologies such as video conferencing systems, audio systems, presentation equipment, and room control systems.Customer-focused & Team mindset with a passion for delivering exceptional service and support.

Location:

On-site –Andover, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.