Hounslow, England, United Kingdom
1 day ago
Conference and Events Sales Assistant Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

Annual salary of £34,000

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Free Parking

Subsidised Taxi Scheme

Guest Experience Day after successfully passing probation

Modern and inclusive Team Member’s areas



What will I be doing?

 

As Conference and Events Assistant Sales Manager, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations. The Conference and Events Assistant Sales Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, a Conference and Events Assistant Sales Manager will perform the following tasks to the highest standards:

Assist the Conference and Events Sales Manager to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategyEnsure the highest standards of conference and banqueting business processesEnsure the Conference and Events Sales Team has the skills and knowledge required for high-level performanceImplement an effective selling strategy and ensure this strategy is understood and executed by all Team MembersEnsure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel usedEnsure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of RevenueMaintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programsMaintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and proceduresEnsure communication meetings occur and are accompanied by documentation/minutes on a monthly basisManage staff performance in compliance with company policies and proceduresRecruit, manage, train and develop the Conference and EventsTeam

What are we looking for?

 

A Conference and Events Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Demonstrated previous experience in similar roleProven commercial acumenAbility to demonstrate negotiation and influencing skillsEffective management skillsAbility to manage conflict effectivelyPositive attitude and excellent communication skillsAbility to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience working within the hospitality industryCommercial and industry knowledge

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
 

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