A Conference and Events Coordinator is responsible for coordinating set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.

What will I be doing?
As a Conference and Events Coordinator, you are responsible for coordinating set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Events Operations Coordinator will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Welcome guests in a polite and friendly mannerCoordinate seating for customersUp-sell with latest departmental incentivesManage Conference and Banquet set-upsEnsure guests are billed accuratelyFollow cash handling proceduresManage guest queries in a timely and efficient mannerStrive to achieve departmental targets as part of the teamEnsure cleanliness of work areasComply with hotel security, fire regulations and all health and safety legislationComply with local licensing lawsAssist other departments wherever necessary and maintain good working relationshipsBe environmentally aware

What are we looking for?
A Conference and Banquet Operations Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Food and Beverage and/or industry experienceExperience with cash handlingKnowledge of Food Hygiene Regulations

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!