WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - Here it’s all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we’re committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking

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 Please note that, this is a part-time 20 hour contract

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 A WORLD OF REWARDS

\n\nHourly rate of 12.27 \nSmart uniform provided and laundered\nFree and healthy meals when on duty\nGrow your Career!  \nPersonal Development programmes designed to support you at every step of your career\nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nGuest Experience Day 1 night stay with breakfast per year (ONLY FOR FRONT OFFICE POSITIONS)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nDiscounted dental and health cover\nFree Parking\nModern and inclusive Team Member’s areas\n\n

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A Conference and Banquet Operations Host is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.

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What will I be doing?

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As a Conference and Banquet Operations Host, you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Banquet Operations Host will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nWelcome guests in a polite and friendly manner\nCoordinate seating for customers\nUp-sell with latest departmental incentives\nManage Conference and Banquet set-ups\nEnsure guests are billed accurately\nFollow cash handling procedures\nManage guest queries in a timely and efficient manner\nComply with company brand standards\nStrive to achieve departmental targets as part of the team\nEnsure cleanliness of work areas\nComply with hotel security, fire regulations and all health and safety legislation\nComply with local licensing laws\nAssist other departments wherever necessary and maintain good working relationships\nBe environmentally aware\n\n

What are we looking for?

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A Conference and Banquet Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPositive attitude\nGood communication skills\nCommitted to delivering high levels of customer service\nExcellent grooming standards\nFlexibility to respond to a range of different work situations\nAbility to work on your own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nFood and Beverage and/or industry experience\nKnowledge of Food Hygiene Regulations\n\n

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EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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What are we looking for?

A Conference and Banquet Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nPositive attitude \nGood communication skills \nCommitted to delivering high levels of customer service \nExcellent grooming standards \nFlexibility to respond to a range of different work situations \nAbility to work on your own or in teams \n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nFood and Beverage and/or industry experience \nKnowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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