Concierge Team Leader (Hotel101-Fort)
Double Dragon
QUALIFICATIONS:
Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent Must possess minimum of 1-2 years of experience as Assistant/Supervisor in the related field Knowledgeable in Microsoft Office, OPERA System and other relevant software/applications Has strong background in housekeeping operations Must be systematic, self-starter, guest-oriented and with keen eye for details Must have an excellent problem-resolutions skills along with outstanding communication and active listening skills Has good time management skills
DUTIES AND RESPONSIBILITIES:
Answering guest questions and handling guest requests. Making reservations for a tour, transportation, and providing directions; referring requests to relevant staff Keeping updated of all information concerning the hotel services
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