Now Hiring extraordinary individuals to work with one of our major clients, Cirque du Soleil in New York, NY! Cirque du Soleil is a major Quebec-based organization providing high-quality artistic entertainment.

If you're seeking work opportunities in the food & beverage, hospitality, guest services and onsite operations for events, check out the opportunities and come join us.

Job Title: Concierge Sales Associate

Pay: $22.00 an hour

Show Dates:

Feb 22nd, 2025 - April 27, 2025 

Primary responsibility

Posses a natural, sales-driven focus Sell seat upgrades, VIP packages and tickets, using Cirque du Soleil’s ticketing system Assist guests with purchase decisions and answer all questions with confidence and efficiency Resolve guest conflicts with guidance from supervisor Maintain knowledge of products currently available to guests Understand and relate purchasing policies to guests Collect complete and accurate data from guests Follow proper cash handling procedures and reconcile daily transactions Resolve guests’ requests and/or complaints in a timely, courteous, and informed manner Contribute to the box office environment that is conducive to customer service, sales promotion, safety, and quality of work life Keep the working environment clean and organized Performs other duties, as required

The ideal candidate will

Have up-sell and advanced sales experience Possess the ability to learn a ticketing software and retain a high level of complex information Be comfortable working in loud environment Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in black shirts, pants, and shoes (no logos). Be physically able to stand for long hours and travel up-and-down stairs frequently Understand customer service and hospitality, and have a welcoming and friendly attitude (smile and proper greetings) Work well with others, paying attention to details while working efficiently under pressure Know when to get the help of a supervisor Availability for the entire run in the city Speak English – other languages are an asset Must obtain a Certificate of Fitness for Temporary Indoor / Outdoor Place of Assembly Safety Personnel (F-04).

Physical Demands:

This job may require extended periods of walking, standing, bending, lifting, twisting and kneeling for up to 8 hours. May also lift up to 50lbs.