Under general supervision, provide Concierge meeting room coverage and as a backup for the main lobby reception desk for IHG Hotels & Resorts Corporate Office and general office support for the Corporate Services department in accordance with the Company’s standards. **Location** : _Atlanta, GA based role [Dunwoody area]_ **Work Schedule:** _7:30am – 4:30pm / 5 days a week onsite [Monday – Friday];_ **_no remote_** **Your day to day** + Provide reservation services for multi-purpose meeting rooms including booking, furniture set up and equipment requirements. + Coordinate meeting room configurations and set up with Porters, Liaison with the Global Tech team regarding audio-visual requirements and technical issues + Assist when required to set up and prepare meeting rooms + Reconcile scheduling conflicts and manage and coordinate the use of conference rooms to maximize the use of resources. + Coordinate deliveries and special events with Building Management and Security + Prepare and review room usage reports + Based at the Conference Center front desk + Inspect rooms and create work orders for the cleaners and building engineering staff, following progress to completion in order to ensure that rooms are ready for colleagues and guests. + Performs additional duties as assigned and will be a backup for the reception desk in the main lobby **What we need from you** + High School Diploma or GED + At least one [1] year as a receptionist or customer service representative in a corporate environment. + Demonstrates strong customer service focus and a positive attitude. + Demonstrates effective verbal and written communication skills for the purpose of conveying information to internal and external customers and when greeting visitors. + General knowledge of Company organizational structures/functions preferred to direct calls and visitors. + Effective problem-solving skills, organizational skills and time management. + Ability to work with all levels internally and externally and to work independently with minimal supervision. + Strong PC skills including proficiency in a variety of software packages (i.e. Excel, WP, Microsoft Word, PowerPoint, Outlook, e-mail, etc.) + Work Environment - + _Office, warehouse, storage rooms._ + _This position requires the ability to lift up to 20 pounds and push furniture, carts, dollies, equipment, etc._ **Location** – Atlanta, GA: Schedule: 7:30am – 4:30pm / 5 days a week onsite [Monday – Friday]; no remote **The hourly range for this role is $16.16 to $22.75 per hour** . This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. **\#LI-YM1** At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.