JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Concierge-JLL

What this job involves:
We are seeking a professional Concierge that will support our client’s world headquarters in Reston, Virginia.  The ideal candidate will have in-depth knowledge of local businesses, entertainment venues and travel options. We’re looking for a Concierge who understands the value of excellent customer service. The primary responsibilities of this position are greeting and check-in of customers and guests into the Visitor Registration System. This will include creating and issuing photo ID and access control badges to contractors and visitors, ensuring the security of the building and being the face of the company. Candidates are expected to present a pleasant and professional impression to all guests, be highly organized, dedicated, and able to handle a variety of duties simultaneously.

What your day-to-day will look like:

Welcome and badge guests while manning the front desk with professionalism.

Handle incoming calls by directing them to the proper departments.

Provide general office support and coordinate conference room bookings for clients.

Process maintenance requests and collaborate with the Conference Services team on special events.

Guide visitors throughout the building and follow up with guests who need additional assistance.

Complete required training programs and maintain an organized, well-stocked reception area.

Work flexible hours within core building operations from 7 AM to 6 PM Monday through Friday.

Required Qualifications:

Candidates need three or more years of receptionist or hospitality experience with a high school diploma, though college coursework is preferred.

Previous administrative work at a busy front desk along with pleasant phone skills and knowledge of local attractions is highly valued.

The role requires excellent customer service abilities and flexibility to thrive in a fast-paced, rapidly changing environment.

Strong written and verbal communication skills are essential for professional interactions with guests and colleagues.

Applicants must demonstrate solid organizational abilities, a positive problem-solving mindset, and capacity to handle multiple tasks independently.

Technical proficiency in PC platforms and Microsoft Office Suite including Teams is required.

Professional appearance and adherence to company dress code standards are mandatory.

Location:

Onsite Reston, VA

Work Shift:

08 Hour Day - 1st Shift/Morning Shift

Salary/ Comp:

$50,689

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.