**About Us** At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories. **Why Join Our Team?** With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month. Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, what’s not to love? *All benefits subject to availability **About the Role** An exciting opportunity with our Concierge team has become available on a casual basis. Our Concierge team are the face and brand ambassadors of the Old course Hotel and are passionate about providing excellent customer service and looking after our guests from the warm and cheerful welcome through to the heartfelt goodbye. You will be responsible for welcoming and looking after our guests and their belongings, delivering exceptional customer service and ensuring our guests experience the level of hospitality that we pride ourselves on. Your responsibilities will include; + Warmly welcome and engage with guests, ensure all queries are answered. + Take luggage up to the guest room. + Remove luggage from the guest rooms on check out and bring it to the appropriate area or load into their vehicle. + Park and retrieve guests vehicles if required. + Deliver messages front Front of House and Concierge to the guests. + Deliver any required amenities, packages or messages as required by the guests. + Promote all hotel restaurants and special daily promotions. To be successful in this role you will have the following qualities and experience: + Polite, confident and well presented individual. + Previous experience in customer service or guest services + Full driving licence (strongly preferred) **Hours** Casual Contract **Salary** Up to £12.83 per hour **Benefits** + Free meals and drinks in our complimentary staff canteen + Discounts across the resort including in our restaurants, room rates, pro shop and golf course + Wider group discounts within Kohler group. + Free access to our on-site gym and spa facility. + Free access to our The Dukes Championship Golf Course + 24/7 access to the Employee Assistance Programme _The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics._