Job Description

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Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us.

Essential duties and responsibilities

Assist guests with all inquiries in connection with hotel services and facilities, tours, transportation and restaurant recommendationsAssist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggageTake care of the Concierge Desk and provide personalized service to all guests

Requirements

Higher Diploma in Hospitality or Tourism management is an advantageMinimum 1-2 years relevant experience in a sizeable luxury hotelProficiency in English, Putonghua and CantoneseHigh standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills