**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s \#2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS\!** The **Conrad Dublin** is a5\*hotelandpart of the Hilton Luxury Division\. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’\. We areone of the best5\*luxury hotels in the country\. _“Conrad is Empowering and Bold”_ **Benefits** Working for Hilton means you arejoining an international company with more than 6200 hotels across the globewithcountless benefits & career development opportunitiessuch as: + **Travel** \- Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world\. Plus up to 70 nights of discounts for your Family and Friends + **Team Member Gym –** a dedicated team member gym with free access 7 days a week + **Benekit** – Discounted rates for Conrad Team members across a wide range of retailers + **Development** – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor + **Holidays** – 30 days holiday \(incl BH\) plus long service entitlement of an extra day per year up to a total of 5 additional days + **Maternity & Paternity** – Paid leave for those that qualify + **On shift** – complimentary meals on duty & uniforms provided + **Bonus** – Generous bonus scheme based on achievable targets **The Job Role** + Serve as a key point of contact for Guests and efficiently respond to Guest enquiries + Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others + Process and deliver messages for Guests + Deliver and safely storage Guest luggage + Stay current with all hotel services as well as daily VIP requests and special events + Ensure orderliness and safety guidelines around the lobby and front door areas + Provide support to Management as required, in cases of emergency + Project a professional manner with an emphasis on hospitality and Guest service + Maintain a clean, healthy, and safety working area + Act in accordance with policies and procedures when working with front of house equipment and property management systems **The ideal candidate should have:** + A positive attitude and good communication skills + A commitment to delivering a high level of customer service + Excellent grooming standards + Flexibility to respond to a variety of different work situations + Ability to work on your own and as part of a team + Knowledge of the local area It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + Previous experience working in Concierge in a hotel environment **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Concierge_ **Location:** _null_ **Requisition ID:** _HOT0BQZ4_ **EOE/AA/Disabled/Veterans**