Concierge | Barton Creek Country Club at Lakeside
Omni Hotels
Location
Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.
Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.
Job Description
Omni Hotels & Resorts is seekingConcierege | Barton Creek Country Club at Lakesidefor the beautiful Barton Creek Country Club!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
As the first and last point of contact for Members, the Concierge plays a vital role in creating memorable experiences at Barton Creek Country Club at Lakeside. This position is responsible for providing a warm, professional welcome upon arrival and a gracious farewell upon departure, ensuring every interaction reflects the high standards of our Club.
1900 Clubhouse Hill Dr, Spicewood, TX 78669
Responsibilities
+ Greet Members and guests with warmth, professionalism, and genuine hospitality upon arrival and departure.
+ Answer all incoming calls promptly and courteously, directing inquiries to the appropriate department or team member.
+ Collaborate closely with the Membership Office to ensure phones are consistently covered during business hours.
+ Maintain thorough knowledge of the property, amenities, and associates to effectively direct guests to their desired destinations.
+ Actively promote Club events to Members; manage reservations for Member functions and prepare event name tags.
+ Attend and assist at all Member social functions coordinated by the Membership Department.
+ Manage daily mail distribution.
+ Consistently maintain a positive attitude, professional demeanor, and impeccable grooming standards, including wearing proper attire and name tag.
+ Perform additional duties as assigned by management.
Qualifications
+ Excellent verbal and written communication skills in English, with the ability to interact confidently and pleasantly with Members, guests, management, and team members.
+ Previous customer service experience required; luxury hospitality or private club experience preferred.
+ Strong organizational skills with the ability to manage multiple priorities while maintaining attention to detail.
Physical Requirements
+ Ability to sit and stand for extended periods.
+ Ability to lift and move moderate weights as needed.
Working Environment
+ Primarily based in an indoor clubhouse environment.
+ Occasional travel around the property to assist Members and guests.
Tools & Equipment
+ Computer, printer, fax machine, telephone.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Job LocationsUS-TX-Austin
Posted Date1 week ago(8/15/2025 5:53 PM)
Requisition ID 2025-126258
# of Openings 1
Category (Portal Searching) Administrative/Clerical
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