Austin, TX, 78703, USA
10 days ago
Concierge | Barton Creek Country Club at Lakeside
Location Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you. Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match. Job Description Omni Hotels & Resorts is seekingConcierege | Barton Creek Country Club at Lakesidefor the beautiful Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 As the first and last point of contact for Members, the Concierge plays a vital role in creating memorable experiences at Barton Creek Country Club at Lakeside. This position is responsible for providing a warm, professional welcome upon arrival and a gracious farewell upon departure, ensuring every interaction reflects the high standards of our Club. 1900 Clubhouse Hill Dr, Spicewood, TX 78669 Responsibilities + Greet Members and guests with warmth, professionalism, and genuine hospitality upon arrival and departure. + Answer all incoming calls promptly and courteously, directing inquiries to the appropriate department or team member. + Collaborate closely with the Membership Office to ensure phones are consistently covered during business hours. + Maintain thorough knowledge of the property, amenities, and associates to effectively direct guests to their desired destinations. + Actively promote Club events to Members; manage reservations for Member functions and prepare event name tags. + Attend and assist at all Member social functions coordinated by the Membership Department. + Manage daily mail distribution. + Consistently maintain a positive attitude, professional demeanor, and impeccable grooming standards, including wearing proper attire and name tag. + Perform additional duties as assigned by management. Qualifications + Excellent verbal and written communication skills in English, with the ability to interact confidently and pleasantly with Members, guests, management, and team members. + Previous customer service experience required; luxury hospitality or private club experience preferred. + Strong organizational skills with the ability to manage multiple priorities while maintaining attention to detail. Physical Requirements + Ability to sit and stand for extended periods. + Ability to lift and move moderate weights as needed. Working Environment + Primarily based in an indoor clubhouse environment. + Occasional travel around the property to assist Members and guests. Tools & Equipment + Computer, printer, fax machine, telephone. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date1 week ago(8/15/2025 5:53 PM) Requisition ID 2025-126258 # of Openings 1 Category (Portal Searching) Administrative/Clerical
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