POSITION: Concessions Manager DEPARTMENT: Food & Beverage REPORTS TO: Director of Food & Beverage FLSA STATUS: Full Time / Salaried / Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Concessions Manager supports the Food and Beverage operation at multiple entertainment venues in Grand Rapids, MI with a focus on scheduling, inventory management, staff training and all other aspects of the position. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment. Essential Duties and Responsibilities + Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean u + Supervises the Assistant Concessions manager and their duties on event and non-event days + Assists in the training of concessions employees engaged in the preparing and cooking foods to ensure high quality, efficient and profitable food service + Manages Food and Beverage inventory, according to anticipated demand and familiarity with public taste in food and beverages + Directs storage, preparation, and serving of Food and Beverage by other workers at refreshment stand or circulating throughout audience + Assigns concessions workers to locations + Tabulates receipts and balances accounts + Manages inventory at end of each day or other designated period + Works within guidelines for food and labor expenses + Ability to travel for the company to other properties to work events. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience + Bachelor's Degree (BA) from four-year college or university. + 1 to 2 years related experience and/or training. + Or equivalent combination of education and experience. + Previous management experience in a similar venue.   Skills and Abilities + Demonstrated ability to control costs, generate increased revenue and manage financial reporting. + Strong written, verbal, and interpersonal skills. + Ability to function in a fast-paced, team-oriented environment. + Ability to train workers in preparation and cooking of foods to ensure high quality, efficient and profitable food service. + Ability to manage several direct reports. + Mature judgment and professionalism in handling all matters. + Ability to understand orders. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site at Van Andel Arena Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.