Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

 

Job Description

As the Concession Manager, you would be contributing to the overall performance of our new concession in Arnotts, Dublin. In this role, you would be leading a team of people to ensure the concession is run in the most efficient way. 

Although no two days are ever the same, there are some things that you can expect to be involved in regularly. This includes:

Offering customers a high level of service, through styling advice, product knowledge and experienceAnalysing selling information and taking ownership for the concession sales performanceLeading and motivating a team of sales assistants to achieve excellent standards of serviceLeading recruitment and ensure induction and training to new starters is carried outIdentifying future talents and putting together development plans to support their progressionOverseeing concession operationsCreating a great place to work

Qualifications

To work as a Concession Manager, you should have previous management/leadership experience plus the qualities below.

Excellent communication skills and the ability to lead, train and develop a teamCustomer focusedSelf-motivated & PositiveAdaptableA genuine interest in othersExcellent planning and organisational skillsGood analytical and problem-solving abilitiesExcellent commercial abilities and interest in fashion/retail

Additional Information

This is a full-time position with a contract of 39 hours a week based in our new concession within Arnotts. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page. 

Benefits:  

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.  

Inclusion & Diversity   

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.