Job Description Insight Global is seeking an IT Technician for a direct hire opportunity sitting on-site in San Francisco, CA. The company has acquired a lot of IT equipment, specifically hardware and need someone dedicated to troubleshooting and identifying which products are working, which are not and why. Now they've moved the hardware over they're focusing on software SaaS, software and server troubleshooting, and overall computer support. This would require someone who is task oriented, proactive communicator as each week may be a different priority. Seeking someone eager, willing to learn and grow within the company. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2-4 years of in a technical support role in IT operations environment Experience with Apple IT products, devices, etc Variety of IT troubleshooting experience Hardware troubleshooting and knowledge experience Comfortable working on site M-F standard hours Certifications (A+, Net+, Sec+, Cloud, etc) JIRA experience Agile environment Bug tracking null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.