**Position: Computer Repair Technician** **Location: 421 New Sanford Rd, La Vergne, TN 37086** **Terms: Full-time** **Pay: Base Pay ranges from $19/hr-$19.50/hr with incentives totaling up to $21.50/hr-$22/hr** **Join Team Alorica** At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within! But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work. **JOB SUMMARY** As part of team Alorica, you’ll play an important role in managing multiple responsibilities while meeting production goals. This role requires a strong knowledge of Microsoft Operating Systems and related software, as well as the ability to follow detailed work Instructions for each task. You must be comfortable diagnosing and troubleshooting both hardware and software issues and identifying any potential quality concerns efficiently. You'll need strong problem-solving skills are essential, particularly when it comes to isolating and resolving common technical problems. Additionally, this role involves repairing and replacing desktop and laptop components, recognizing cosmetic defects, and performing necessary cosmetic repairs. Please note that the position is based in a warehouse environment. **JOB REQUIREMENTS** + A+ Certification or equivalent OR related degree + 6 months of experience repairing laptops or desktop computers + Able to pass basic terminology and troubleshooting/diagnostic computer repair activity + Able to diagnose and troubleshoot hardware and software issues as well as identify potential quality related problems quickly + Able to replace and repair desktop and laptop parts + Able to recognize cosmetic defects or flaws and be able to tear down/replace cosmetic repairs. + Advanced knowledge of Microsoft Operating Systems and Software + Able to handle multiple tasks simultaneously and achieve set production output goals + Regular and on-time attendance is required + Hours will occasionally exceed 40 hours per week + Must live in the La Vergne, Tennessee area **Work Environment:** + Regular work performed in a climate-controlled, warehouse environment. + Ongoing usage of computer systems **Physical Demands** + Must be able to lift 30-50 pounds, without assistance repetitively. + Ability to make repetitive movements including but not limited to bending or squatting. + Must be able to stand and walk for long periods of time unassisted. **Benefits** + Bonus potential of $400 a month ($240 attendance + $160 production) + Health, dental, and vision coverage/HSA + PTO + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies. + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application. 2. Our team will review your application. 3. If selected to move forward, our team will follow up directly. _DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification._ **_We are only considering candidates and hiring for this position in the La Vergne, Tennessee area._** _Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability._