_We’re looking for a_ **_Compliance Senior Analyst, Global Compliance Training, ICS_** _to join our Integrated Compliance Services team at MBPS. In this role, you are expected to Conduct compliance training monitoring and follow up by compiling statistics and improving existing training tracking tools and training follow up mechanism._ **Position Responsibilities:** + Conduct compliance training monitoring and follow up by compiling statistics and improving existing training tracking tools and training follow up mechanism + Be the one-stop help-desk service for advising and supporting GCT (Global Compliance Training) stakeholders on the use of the compliance training platform including: exploring Compass functions; coordinating Compass usage training; responding to employees’ inquiries on Compass + Perform simple LMS troubleshooting to employees + Stay on top of new compliance training resources and developments in the industry and provide recommendation to GCT team + Research and promote the use of digital training platform for GCT stakeholders + Update eLearning modules/training materials as needed + Support global and regional campaigns and activities for Compliance + Support the development of compliance professional development strategies, plans and programs + Coordinate various projects with subject matter experts and other stakeholders + Collaborate across segments and various compliance lines to promote best in class user experience + Perform other tasks whenever necessary or as assigned (i.e. instructional designing, audit) **Required Qualifications:** + At least 1 year of hands-on experience with Learning Management System (LMS) administration is required to support compliance training and troubleshoot LMS issues. + A Bachelor's degree in Education, Business, Communications, Hospitality, or a related field is necessary to understand and manage training content effectively. **Preferred Qualifications:** + **Technical Proficiency** : The candidate should be tech-savvy, able to explore and utilize digital training platforms, and perform basic troubleshooting. + **Communication and Collaboration Skills** : Strong communication skills are essential for advising stakeholders, coordinating training, and collaborating across segments to ensure a seamless user experience. + **Adaptability and Initiative** : The candidate should be detail-oriented, proactive in resolving issues, and adaptable to change, with a positive attitude and willingness to learn to support global and regional compliance initiatives. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido