Division: Executive Department: Internal Audit Reports to: EVP, Chief Internal Audit Officer Status: Exempt/Officer Grade: 11 Salary Range: $66,699 - $141,734 Location: Hybrid within the Berkshire Bank footprint (RI / Central MA / Eastern MA preferred) Purpose/Objective: Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. It helps the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. Auditors ensure that the organization is held accountable to its stakeholders and shareholders. As such, internal auditors are key to the organizations success and BE First values. The Compliance Audit Manager is responsible for leading and overseeing and/or assisting with audit reviews and testing of various operational, financial, regulatory, governance, technology, etc., aspects of the company. This position is particularly focused on the compliance area. In the conduct of these audits, the Compliance Audit Manager will be responsible for delivering compliance audit work, through sole contribution, supervision of staff on compliance audits and coordination with external service providers. This role will prepare work papers to support observations, prepare draft observations, conduct exit meetings with audited departments at the conclusion of field work and recommend internal control improvements or operational efficiency enhancements as appropriate. In addition, the Compliance Audit Manager may direct audit staff, prepare work papers to support observations and review subordinates work papers. This position requires discretion and tact in handling confidential and sensitive information relating to overall Berkshire Hills Bancorp policies and operations, specific divisions and departments, personnel, and/or clients. Auditors must remain independent from management and operational duties while exercising significant professional judgment regarding the interpretation of issues and requirements in an environment of change and complexity. This position requires a high level of confidentiality. Key Accountabilities: Plans and executes internal audit projects approved by the Audit Committee or assigned by the EVP, Chief Internal Audit Officer. Duties involve establishing audit objectives and scope, planning audits, developing work programs, conducting kickoff meetings, status updates, conducting closing meetings, and reporting. Maintain and administer a comprehensive risk based annual audit plan based on the COSO and IIA standards. As necessary, direct staff members in the execution of the annual audit plan, including review and feedback on work papers. Prepare and review audit work papers in support of internal control observations and areas of improvement. Continuously review and update audit policies, methods, and procedures to ensure consistent monitoring of internal controls. Schedule staff assignments to ensure audits are completed in a timely manner. Draft internal audit reports. Participate in the development and restructuring of policies, methods, and procedures to ensure a sound internal control framework is established throughout the organization. Assist with and help maintain the updating of the audit tracking matrix as appropriate. Additionally: + Assist Internal Audit management in development, implementation, and administration of procedures that govern work practices, standards, work papers, etc. + Act as a liaison for internal audit on audit/ compliance-related matters for the organization. This may include interacting with external auditors and federal/ state examiners. + Collaborate and consult effectively with management and staff throughout the organization. + Understand disaster recovery planning and/or business continuity planning. + Perform consultative tasks as requested. + Think outside of the box and develop ideas to help the organization balance operational requirements and business needs against risks to the control environment. + Understand and be accountable for appropriate time budgets. + Perform or assist with other Internal Audit duties or special projects as required. + Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by ones duties. Education: + Degree in Accounting, Finance, or Business, or related fields or equivalent work experience + Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Regulatory Compliance Manager (CRCM) preferred Experience: + 6+ years of experience in related field or field(s) + 5+ years of banking experience, or financial/accounting/ business/ consulting preferred + Experience managing or supervising others Skills & Knowledge: + Strong analytical and organizational skills + Working knowledge of computer programs such as Excel and Access + Strong written and verbal communication skills + Strong understanding of the regulatory environment facing banks, particularly related to the retail environment + High level knowledge of Bank operations and financial reporting + Ability to work independently We endeavor to make this site accessible to any and all users. Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us athr@berkshirebank.com.