At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
Main Responsibilities:
This role shall perform customer profile analysis by obtaining information in internal and external media against lists of sanctioned individuals, PEPs and Factiva, as well as manage the review of suspicious transaction alerts generated, monitor information and report suspicious transactions, to protect the entity from being used for illicit purposes related to Money Laundering or Terrorist Financing. Timely execution of fieldwork is a key responsibility. Regular and timely dialogue and communication on the progress of the work and possible suspicions to the Team Leader and local Market Compliance Officers. Ability to identify and communicate suspicions with other stakeholders (Security, Fraud, etc.) and obtain concurrence on suspicions. In addition, another of the functions will be to carry out sanctions screening and to keep up to date with regulatory changes in this area. And last but not least, all the regulatory reporting tasks. This position will be based in Madrid (Spain) and will report to the Spain MLRO team.Minimum Qualifications:
Between 1 and 3 years of proven experience in a bank/financial/payment institution, ideally within Compliance or AML. Ideally with a degree in law or similar. Strong analytical skills are required. Knowledge of Spanish anti-money laundering regulations and experience in areas of customer acquisition analysis or control would be an asset. Strong problem solving and analytical skills including the ability to conceptualize and break down complex issues. Excellent verbal and written communications skills in English. Proven report writing on suspicious activity is required for this role. Capable of completing task independently with minimal direction. A phenomenal teammate with high standards of integrity.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.