Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.
Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
We currently have an exciting opportunity for a Complex Needs Worker to work in the Norwich office as part of a multi-disciplinary team and in close partnership with Mental Health services including healthcare to assertively engage with people with physical and/or mental health issues and involved in substance.
The post holder will hold a small caseload and provide bespoke support to our Service Users whilst providing a range of flexible and effective interventions to engage with our Complex Needs Service Users.
Location: Norwich, Norfolk
Hours: Full time, 37.5 per week
Full Time Salary: £27,861.26 - £32,002.35 Dependent on experience (Based on full time hours, pro rata for part time)
Responsibilities
About the role:
Coordinate and lead a solution-based approach, engaging Service Users in appropriate services Carry a caseload of complex clients, developing personalised action plans Participate in multi-agency initiatives to reduce the level riskWork closely with the drug and alcohol teams to ensure that substance misusers and problem drinkers can access treatment Work proactively to ensure that Service Users have access to ongoing healthcare
About you:
Experience of working in one or more of the following fields: substance misuse, alcohol misuse, mental health Experience of working with people who have multiple and complex needs Knowledge and experience of multi-agency working with experience of facilitating multi-agency meetings Excellent communication, negotiation, and advocacy skills Be able to build and maintain relationships with a wide range of services Can work autonomously as well as part of a team Good levels of IT literacy, including the ability to use IT systems including MS Office applications Able to critically reflect and evaluate interventions, service delivery and areas for development
What we will give to you:
25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities. Eligibility for participation in our Refer a Friend Scheme.We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. after the info on sponsorship please
If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 31/7/2025 Closing Date 22/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Chris Fryer | christopher.fryer@cgl.org.uk | 07741 198453 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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