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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

The William Monroe Trotter House officially opened its doors as a Black Student Cultural Center in 1971 and was named after publisher and civil rights activist William Monroe Trotter. In 1981, the mission of the Trotter House was expanded to signal a focus on intersectional liberation, and its name was changed to the William Monroe Trotter Multicultural Center. The Trotter Multicultural Center builds on its historical heritage of strengthening relationships and generating collective power that disrupts patterns of inequity, restores and celebrates cultural heritages, and cultivates racial healing within student experiences. In April 2019, the William Monroe Trotter Multicultural Center moved into a new facility located in the center of campus, expanding programs, operations, and reservable space for the U-M community.

Position Summary:

The Community Safety Specialist is a key evening presence in our student-centered space, helping to create a welcoming, safe, and responsive environment for all community members. This temporary role focuses on supporting the overall well-being and safety of students through proactive building oversight, direct student engagement, and thoughtful response to minor incidents or concerns. Reporting to the Associate Director, the Community Safety Specialist will conduct regular hourly rounds, support the front desk, and serve as a first point of contact for after-hours concerns related to climate, behavior, or safety. 

Responsibilities*

Evening Coverage, Safety, and Security (80%):

Conduct regular safety and security rounds during evening hours, ensuring that all areas of the center are secure and safe for visitors and staff.Serve as an on-site point person for evening concerns related to student behavior, climate, safety, or emergencies.De-escalate minor incidents or interpersonal conflicts with care and professionalism, while following reporting protocols.Reinforce training and guidance to student staff on safety protocols and emergency procedures, maintaining a culture of safety and preparedness.Provide front desk coverage, including greeting visitors, answering phones, and offering general assistance to students.Monitor access to the facility and report maintenance or facilities issues as needed.

Unit Support and Administrative Duties (20%):

Collaborate with professional staff and campus safety partners to uphold a secure and welcoming environment.Document notable incidents, student concerns, or maintenance needs through established reporting systems.Contribute to creating a supportive, inclusive atmosphere where students feel seen, respected, and safe.Performs other duties as assigned.Required Qualifications*HS Diploma or equivalentPrior experience in student support, residential life, public safety, customer service, or a related field.Experience in conflict resolution, crisis response, or de-escalation.Must be available to work the full shift schedule: Monday?Friday, 4:30 PM to 12:30 AM.Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Position Responsibilities Criteria (leadership and behavioral qualities expected in this position):

Demonstrated ability to remain calm and composed in challenging or high-pressure situations.Strong interpersonal and communication skills, especially with diverse populations.Ability to work independently, make sound judgments, and follow established protocols.Ability to manage multiple priorities and handle additional responsibilities where needed.Ability to relate well with and understand today?s college students to ensure a positive impact of work to address student community needs and concerns.Demonstrated experience in impacting and contributing to shaping positive organizational culture and values.Strong commitment to student-centered and developmentally appropriate approaches and strategies in working with students.  

Working Conditions:

The position requires coverage of five evenings per week, on-site.

Compensation:

Salary range: $20-$22 per hour.  Hourly wage commensurate with experience and expertise. This is a temporary 20-40 hours per week position, from August to December 31, 2025.  This role may be extended based on performance, funding, and the availability of work.

Physical Requirements:

An ability to move and transport objects weighing up to 25-30 pounds.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

Selected candidates whose start date is 4/1/2025 or after, will not be eligible for the university FY25-26 salary/merit plan unless otherwise notified.

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Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.