Cairo
1 day ago
Community Programme Officer

PLAN INTERNATIONAL

Plan International is a rights-based development and humanitarian organization working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children’s rights and equality for girls. We have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries. Our global strategy has a specific focus on girls, as they are often the most marginalized and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over 5 years, to ensure they can learn, lead, decide and thrive. This is our contribution to reaching the sustainable development goals, and in particular the goals on gender equality. Our organization is transforming itself to meet this enormous challenge everywhere we work. We need bold, forward-thinking and innovative individuals to lead our country operations, driving change and delivering results that will allow us to have Girls Standing Strong for Global Change. 

 

Plan started working in Egypt in 1981 and has a presence in ten of the 27 governorates in which the country including Cairo, Alexandria, Giza, Beheira, Kalyoubia, Damietta, Qena, Assuit, Aswan, and Sohag. Plan international Egypt implements programmes designed to enable communities to improve the lives of the most marginalised children and their families. Plan Egypt’s Country Strategy focuses on five strategic objectives.

 

Through a five-interconnected, gender transformative and context-fit country objectives, PIE intends along with the various stakeholders at all levels to continue delivering positive and transformative changes so that “Children, especially girls, and young people grow up in an enabling environment, realizing their rights and contributing in both development and humanitarian settings as active agents of change”. Driven by the overall purpose of PII and anchored on Plan International core values, bolder commitment to gender transformation and feminist leadership, program quality and influencing and a more vibrant and efficient operating model.

 

DIMENSION OF THE ROLE

The position holder will be responsible to handle communications between sponsored children, families and Plan Egypt’s Sponsorship Unit; supporting medical referral arrangements for sponsored children; supporting visits to the communities by sponsors and serving as Plan’s focal person for both sponsorship and program implementation at the grassroots level. Responsible for building Plan’s relationship with the community, children, families, SCs and partner organizations; facilitating and handling community mobilization activities and program/ project implementation. Cascade consultation with communities and identification of community priority areas for program implementation.

ACCOUNTABILITIES AND MAIN WORK ACTIVITIES

 

Responsible to handle communications between sponsored children, families and sponsorship unit to meet organizational standards including timeliness, content and quality

 

Capacity Building Train CBOs/ CVs by providing continuous performance feedback Participate in sponsorship program operational planning. Conduct sponsorship awareness meetings on a quarterly basis with children, families and community members on sponsorship business and Plan’s program

 

Child data system management Review, and re-name SC photos and attached them with questionnaires – Control Sheet Update SCs' and their family’s profiles via questionnaires Collect and submit communication items timely such as data, photos, sponsor gift/letter response, and welcome greeting communication for processing and dispatching. The data collection could be in hard copy or digital. Responsible for verification of relocated children and completion of SCCDR (sponsored child communication delay report) form and submission to office. Respond to the NOI as received request from DEC Handle other sponsorship-related activities as requested by the immediate supervisor Notify Sponsored Children’s death within 24 hours and submit the report to the PA office. Enroll new eligible children as per sponsorship enrolment criteria

 

Communication management Ensure 100% quality checks and timely submission/processing of communications Dispatch of communications to sponsored children and their families via the respective community volunteer Track and record the SC beneficiary who participated in program and file appropriately Ensure the delivery of gifts to SC/families against signature and ensure that SC/family write their own response letters to the sponsor if they are able to write

 

Data privacy and SCs’ archive management Ensure SC profiles and communications are kept safely in files at PA/community offices in line with the safeguarding children & young people policy File SCs’ documents like SCU, SCI, including NOIs and Cancellation documents (SCCDR, Cancellation Forms, Email authorizing to cancel, Death Announcement and Cancellation Memos). Ensure SC’s file is secured and contains all the standard items per the guideline.

 

Facilitate implementation of Plan’s program/projects in the SC communities in collaboration with the Community Program Coordinator, communities, local government and stakeholders

 

Coordinate statutory SC family home visits for physical and well-being verification with Community Volunteers and submit the visit summary reports to the immediate supervisor and respective program staff Tracking of the project reaches sponsored children/ families Notify SC/family in case of the SCs cancellation due to request by GH/NOs (unusable) Make physical verification of SC/family to 20% of Sponsored Children for verification of data collected and follow-up purposes. Track and record the SC beneficiary who participated in program and file appropriately. Participate in the integration of sponsorship and program implementation Facilitate, mobilize and support communities and children’s engagement in the planning, implementation, monitoring and evaluation of Plan’s programs and projects at the village level Plan’s representation at the grassroots/community level by facilitating the implementation of programs and projects; and mobilizing the community on Plan’s programs and projects Facilitate and establish smooth working relationships between Plan, sponsored children, families, community leadership, government extension staff and other stakeholders at district and village levels Community orientation on Safeguarding Children & Young People policy and reporting and responding guidelines Conduct a community needs assessment and submit it before June to be considered for the following annual plan Facilitate beneficiary selection processes by ensuring the inclusion of children with disabilities, sponsored children, girls/women Serve as a point person at the community/village level in any partner-managed events to maximize Plan’s visibility, including participation in community meetings Forward concerns and inquiries from the community to the immediate supervisor in relation to development needs and provide feedback to the community. Regularly inform Sponsorship and Program Staff at the Program Areas, with regards to any changes, developments, success stories etc. Prepare and submit a weekly plan, and Monthly plan and Produce progress reports properly and timely Perform other duties as requested by the immediate supervisor

 

Handle medical cases of sponsored children by notifying & updates the sponsorship unit

 

Notify the medical cases of sponsored children to the immediate supervisor Update progress on the health conditions of sponsored children receiving treatment.

 

Facilitate sponsor visits to sponsored children and ensure that the visit is conducted properly at the community level Handle the sponsor’s pre-visit arrangements of respective sponsored children and families and accompany the sponsor’s visit as required. Report any unannounced visit to the immediate supervisor.

 

Safeguarding Children and Young People and Gender Equality and Inclusion (GEI) Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures. Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in project design, during implementation and as principles applied in day-to-day work of Programme team; Ensures that Plan Egypt contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted. 

 

Additional Responsibilities Ensures that the CO data collection system, is in place for sponsorship project and in agreement with partner, to facilitate sponsorship project monitoring and evaluation as well as to contribute to the definition of potential future sponsorship projects for the targeted population in line with Plan’s global policy on data privacy. The global Safeguarding and PSHEA policy is fully embedded in accordance with the CPP Implementation standards as applicable. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under the CPP and Code of Conduct (CoC), its relevance to their area of work and that concerns are reported and managed in accordance with the appropriate procedures. Contributes to due diligence process with partners.

 

COMPETENCIES

Leadership competencies

Courageous in taking a lead, focused on Plan International's purpose and making the most effective contribution within my own work context. Behave in line with our values and safeguarding practices, inside and outside work. Challenge own attitudes, unconscious bias and behavior and speaks up when they see wrong doing, especially by those who use their power over others to create fear or abuse. Understand and adhere to the policies, processes, practices and standards relevant to own work and keeps their knowledge and skills up to date. Honest and efficient in use of resources, including own time. Take responsibility for own performance and development: reflecting; seeking and listening to feedback; learning from mistakes; finding people or resources to help them learn. Constructive and optimistic in facing setbacks, challenges and change, using own initiative to analyse issues and improve things. Good team player, communicating effectively and being open and supportive towards those around them.

Business Management Competencies

Understanding relevant sectoral context including how the sector operates in terms of funding and governance and awareness of Plan’s purpose, values, and global strategy Managing legal and reputational risk including risk assessment, communication, risk management and reporting in full compliance with risk-related standards, including in areas such as Child and Youth Safeguarding and Protection, Gender equality and inclusion, Counter Fraud, Safety and Security Managing people and information including skills in assessment and coaching, evidence-based management, communication skills, both speaking and writing, and digital working, including personal digital skills

Technical expertise, skills and knowledge 

Qualifications/ experience essential: 

Qualifications 

A bachelor degree in Social Sciences, Development Studies or similar field.   3 years sponsorship or development experience with a proven record of success at a similar level preferably in an INGO sector.  Experience in planning and facilitating trainings/workshops.  Experience in data management systems.   Experience in both translation and data entry.  

 

TECHNICAL cOMPETENCIES 

Knowledge: 

Knowledge of development issues, trends, challenges, opportunities and implications to community development  

 

Click on the following link to access the full Job Description:  JD Community Programme Officer.pdf 

 

Location: Cairo, Egypt 

Reports to:  Community Programme Coordinator  

Closing Date: 11th August 2025

 

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

 

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

 

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

 

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

 

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

 

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

 

Disclaimer: Plan International is an equal opportunity employer and does not discriminate applicants on any basis. We also do not charge Job seekers any fees at any point of the recruitment process.

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