**COMMUNITY MANAGER** Are you passionate about gaming and skilled at bringing communities together? We’re looking for a **Community Manager** to serve as the vital link between our development team and player base. You’ll foster a thriving, engaged, and loyal community across **social media, forums, and in-game channels** , ensuring players feel heard, excited, and connected to our games. Your strategic communication and deep understanding of gaming culture will help drive long-term engagement and brand loyalty. **What Will You Do?** + **Be the Voice & Ear of the Community:** Serve as the direct connection between players and developers—gathering feedback, relaying updates, and building trust. + **Manage and Moderate Community Channels:** Lead community engagement across Discord, Reddit, game forums (e.g., Discourse, Vanilla), and social platforms like **Twitter/X, Instagram, TikTok, Facebook, and YouTube** . + **Create & Drive Engagement Initiatives:** Organize and host community events, contests, livestreams, and AMAs (Ask Me Anything) to energize and grow the community. + **Track Sentiment & Surface Insights:** Monitor community feedback, trends, and pain points, and escalate them to production and dev teams with clear summaries and recommendations. + **Uphold a Healthy Environment:** Establish and enforce community guidelines, moderation workflows, and escalation paths in coordination with internal and volunteer mods. + **Coordinate Basic Support:** Work alongside the Customer Support team to address basic player needs and common issues. + **Represent the Brand Online:** Be a consistent, positive, and professional presence across platforms—informing, engaging, and supporting players. **To Be Successful You Will Have:** + **2+ years of experience** in community management, ideally in a live-service or multiplayer gaming environment. + **Excellent written and verbal communication skills** , with the ability to manage conversations calmly and empathetically—even under pressure. + **Hands-on experience managing** Discord bots, Reddit moderation tools, forums, and **major social platforms** (Instagram, X/Twitter, TikTok, YouTube, etc.). + **Strong understanding of gaming culture,** community dynamics, memes, and online player behavior. + **Content-savvy mindset** , capable of collaborating with marketing or content teams to support campaigns, announcements, and organic growth. + **Organized and proactive** , with the ability to manage multiple community tasks and provide data-driven insights. + **Comfort in ambiguity,** with a self-starter attitude and ability to work autonomously in fast-paced environments. **Bonus Points:** + Experience running livestreams or video content (Twitch, YouTube Live). + Familiarity with analytics tools (e.g., Sprout Social, Discord Insights, Reddit metrics). + Previous involvement in gaming communities as a player, moderator, or creator. **In Return, You can Expect:** + Knowledge and working experience with ADO + Experience with Microsoft tools + Experience with Studios Quality **The Gross monthly wage will be MXN 20,000.00/monthly** Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status. If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.