JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the role: 
The Community Host delivers exceptional client experience daily through engagement and clear communication. You'll use JLL's HX Service Line to bring new 'Experience Services' to site staff. Your role involves strengthening the partnership between JLL and our client while improving service delivery and developing your professional skills. You'll be responsible for implementing the experience program at the client site. This position lets you use your service passion, people skills, and enthusiasm to create a hospitality-focused workplace. 

You'll also ensure that your assigned areas are functional, presentable, clean, and safe, providing a quality environment for both occupants and visitors. 

Key Responsibilities: 
 

Serve as the initial point of contact for all client employee enquiries, issues, troubleshooting, and feedback related to the services withing the workplace  

Spend time each day welcoming employees in the reception or employee entrances as well walking the floor to ensure all spaces are clean and maintained 

 Manage APAC Helpdesk mailbox and allocate tasks accordingly, answer telephone calls 

Support the Facilities Manager when required  

Process work orders and invoices 

Ensure the provision of a safe working environment 

What we’re looking for: 

Previous experience in hospitality, or a corporate work environment 

Proficient with Google Workspace and Microsoft Office Suite 

Great interpersonal skills with the ability to work with minimal supervision 

Demonstrate a proactive and professional approach to customer service and interact with employees and vendors 

Able to work efficiently while handling competing priorities with shifting deadlines 

What you can expect from us:   
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.  

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.  
  

Interested candidates, please apply following the link below quoting job reference number ECREQ444423 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.