Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Community Health Worker Workleader, you will provide leadership and training to assigned Community Health Workers while functioning as a Workleader and performing the duties of a Community Health Worker. The caregiver in this role will support and coach other Community Health Workers in patient experience, the Pathway Hub, monthly OKRs, performance, meeting metrics and Epic documentation. **A caregiver in this position works onsite Monday-Friday, 8:00am - 5:00pm with the ability to travel locally 30% of the time.** A caregiver who excels in this role will: + Culturally mediate among individuals, communities, and health and social service systems (e.g., educating individuals and communities about how to use health and social service systems, building health literacy, and cross-cultural communication). + Assist in creating a positive and supportive work environment, enforce a safe workplace, establish a culture of teamwork and communication, create a workplace that promotes the organizational values of workplace diversity, equity and inclusion and actively promote an environment respectful of living and working in a multicultural society. + Provide coaching and social support (e.g., motivate and encourage people to obtain care and other services, support self-management or disease prevention and management of health conditions). + Advocate for individuals and communities (e.g., advocate for the needs and perspectives of communities, connect to resources, and advocate for basic needs). + Build individual and community capacity (e.g., train and build individual capacity with CHW peers and among groups of CHWs). + Develop and maintain working relationships with clients and makes referrals to other community agencies and services. + Participate in evaluation and research (e.g., engage in evaluating CHW services and programs). Minimum qualifications for the ideal future caregiver include: + A high school diploma or GED. + Community Health Worker (CHW) certification through the Board of Nursing. + Valid driver's license. + Four years of current experience as a Community Health Worker or in a patient navigation field. Preferred qualifications for the ideal future caregiver include: + Medical Assistant training or certification. + Previous peer coaching experience. Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Physical Requirements:** + May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. + May need to remain still for extended periods, including sitting and standing. + Available to work evenings and weekends may be required. + May need to lift boxes or carry objects. + Possess dexterity to operate a PC and other office equipment. **Personal Protective Equipment:** + Follow Standard Precautions using personal protective equipment as required. **Pay Range** Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities