Fayetteville, AR, USA
25 days ago
Community Health Worker
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Closing Date:

09/06/2025
Type of Position:
Job Type:Regular
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health: Medical, Dental and Vision plans available for qualifying staff and familyHoliday, Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50,000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:COM | OB & GYN ACWIH Postpartum Call Center


Department's Website:


Summary of Job Duties:We are seeking dynamic and dedicated Community Health Workers (CHWs) to join our Postpartum Call Center team. This role offers a unique opportunity to make a meaningful impact on maternal health outcomes in Arkansas through education, outreach, and community engagement. CHWs will collaborate with patients, community-based organizations, and local stakeholders to provide education, resources, and health support. Key responsibilities include individual goal planning, case management, group education, and culturally appropriate outreach for hard-to-reach populations. This position is integral to UAMS’s mission of improving public health through innovative and inclusive strategies.

This is a hybrid role requiring candidates to reside within a 100-mile radius of Little Rock or Jonesboro, Arkansas. Reliable transportation, Working Cell Phone, and internet access are essential
Qualifications:

Minimum Qualifications:

Level I:

High School diploma/GED plus two (2) years’ experience as a CHWMust enroll in a certified CHW Training Program within 45 days of employment

Level II:

High School diploma/GED plus four (4) years’ experience as a CHWCompleted certified CHW training programMastered all CHW Competencies for Level I

Level III:

High School diploma/GED plus nine (9) years’ experience as a CHWRequires CHW certification from ARCHWAMastered all CHW Competencies for Level 1 & II

 

Knowledge, Skills, and Abilities:

Strong interpersonal and communication skills.Experience in community outreach, public health, or related fields.Ability to mentor and supervise team members.Proficiency in case management and group education.Knowledge of health disparities and culturally appropriate outreach strategies.Organizational and multitasking abilities 


Additional Information:

Key Responsibilities:

Collaborates with Program Director to ensure that the program meets or exceeds all accreditation requirements.

CHW I:

Outreach & Recruitment:

Conducts outreach to individuals, communities, service providers, and groupsIdentifies and recruits individuals, families, and community groups to services and systemsEducates health and social service systems and providers about community perspectives and cultural normsFacilitates cross-cultural communication among individuals, communities, and health/social service system workersResponsible for the translation and cultural adaptions of resources and educational materials

Care Coordination:

Coordinates care, provides case management support and assists individuals and communities in navigating health and social service systems

Community Coordination:

Participates in design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping)Presents at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources

CHW II (in addition to CHW I responsibilities)

Health Education & Clinical Navigation:

Motivates and encourages people to obtain care and other servicesSupports self-management of disease prevention and management of health conditions, including chronic diseaseAssists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacyProvides basic health support services (e.g. first aid, diabetic foot checks)

Community Coordination:

Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needsCollects and distributes materials that meet basic needs (e.g. provides food, blankets, clothing to those in need)

CHW III (in addition to CHW I & II responsibilities)

Health Education and Care Coordination:

Provides culturally appropriate health education and information. Educates individuals and communities about how to use health and social service systemsConducts health promotion and disease prevention education in a manner that matches linguistic and cultural needs of participants or communityProvides individual support and coachingMotivates and encourages people to obtain care and other servicesSupports self-management of disease prevention and management of health conditions, including chronic diseaseAssists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacyAssists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs

Coaching & Mentoring:

Identifies and works with CHW peers to help others grow professionally, act ethically, and meet the needs of the individuals and communities served


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Resume


Optional Documents:

Cover Letter/Letter of Application, Curriculum Vitae, License or Certificate (see special instructions for submission instructions), Proof of Veteran Status
Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:Yes
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