Position Summary: Responsible for conducting outreach and serving as liaisons and motivators by building community knowledge of Jobs-Plus program; attending community events and NYCHA resident meetings as representatives of the program; promoting engagement in program and gathering referrals. What You'll Do: + Serves as a liaison between residents/members and the Jobs-Plus program staff. + Performs daily administrative duties such as answering phone calls, greeting members when they arrive to the office, checking voicemails, returning calls, scanning, and filing + Assists with planning and organizing community workshops. + Assist with reception duties to greet members visiting office + Document daily activities with member engagement in Salesforce and FedcapCARES Your Responsabilities Include: + Ensures Jobs-Plus positive community presence by representing the Jobs Plus Program at marketing events, such as Tenant Association meetings, tabling outside BJP, and promoting the program at local Brownsville events bi-weekly. + Assists the Career Development Specialists and Assistant Director in the development and building of a network of community partnerships to support members on a daily basis. + Performs weekly outreach activities within the service area as assigned by the Assistant Director. + Utilization of online marketing platforms like Canva weekly to create flyers marketing upcoming Jobs Plus Events. + Daily utilization of Facebook and Instagram to post flyers, posts or events happening at BJP. + Assistance with putting up and distributing flyers in the local community and in businesses to promote the Jobs Plus program and its events 2-3 days a week. You're a Great Fit For this Role If: + You have a High School Diploma from an accredited institution or equivalent experience; some post-secondary training preferred. + You are a verified resident of housing developments in service area. Enrolled in JP or will be enrolled in JP upon hire. + You bring a minimum of 1 year of work experience; in customer service, working with individuals with barriers, community agencies and/or service providers preferred. + Experience in utilizing and maintaining social media presence. + Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality. + Highly organized, detail oriented and multitasking. + Strong customer service and administrative background. + The ability to work on your feet and post flyers within a ½ mile radius within the community. + Proficient in Microsoft Office. + Experience in working with public assistance recipients, formerly incarcerated individuals and those affected by the challenges associated with poverty. Compensation: $17.00/hr.