Do you have a valid EMT, EMD license or have a NREMT certificate?

If so, join our team of Life Changers!

UPMC is hiring a Full-Time, Communications Specialist to support Central PA.

 Weekend and holiday availability is required for those that fall on your scheduled days. 

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Schedule: Night Shift, 12-hour rotating schedule!

6:00pm-6:00am or 7:00pm-7:00am

Responsibilities:

Reports injuries and completes the appropriate documentation, no matter how minor, to a supervisor promptly. Documents unusual operational matters in the dispatch record and /or special report system as warranted. Performs all assigned duties Collects and promptly processes request information including demographics, medical necessity, and other necessary information. Reflects a positive attitude to the customer in a high-stress environment at all times, with a clear understanding of who the customer is. Utilizes appropriate safety channels to report safety concerns and uses tools available to enhance a safe work environment Responds promptly and efficiently to requests for service (air and ground). Demonstrate competency in resident dispatch response procedure and documentation. Demonstrates skills, competencies, and judgment necessary to respond to requests by phone, radio, or other appropriate communication methods Demonstrates the ability to establish a rapport with customers; including the ability to create and sustain a positive relationship; regardless of circumstances or environment. Coordinate communications between transport teams, faculty physicians, and referring and receiving hospitals. Document and retrieve information/data on computer/network systems including interventions, and other pertinent patient care information on time. Ensures confidentiality of patient information at all times. Adheres to rules for scheduling, including schedule requests, minimum time, and availability. Seek guidance from the Communications Supervisor as needed for unusual operational circumstances or guidance regarding policy decisions.