Communication Consultant
HR & Enterprise Communications Team
Full-Time
Springfield, MA
The Opportunity
Are you a strategic communicator who loves turning ideas into stories that connect and inspire? As a Communication Consultant supporting our corporate functions, you’ll bring your skill, creativity, and passion to help enhance the MassMutual employee experience across HR, Law, Compliance, and other company-wide initiatives.
In this position, you’ll play a key role in planning and executing communication strategies for a wide range of projects, from employee engagement surveys to compensation and performance management to talent mobility, compliance policies and more. And to keep things interesting, you’ll also lead or contribute to company-wide efforts, backed by a talented team across media, digital, and executive communications. We’d love to tell you exactly what you’d be doing each day, but the truth is: every day brings something new—and that’s part of the fun.
We’re looking for someone who offers sharp communication counsel, thinks holistically and cross-functionally, has exceptional writing skills, and loves a fast-paced, collaborative environment. You’re a natural project manager, a proactive problem-solver. And above all, you have a knack for crafting communications that truly resonate with employees and capture their attention.
You’ll work hard on this team. You’ll grow on this team. And you’ll be proud to be part of a company that’s helping people secure their future and protect the ones they love—starting with our own employees.
The Impact
Inform, engage, connect and inspire MassMutual employees through clear, straightforward communications that help drive a great employee experience.
Identify communication needs and develop strategies and materials that highlight work going on within our corporate functions (HR, Law and Compliance, and more) making connections across various initiatives and our broader strategy.
Work with our HR and Communication colleagues to engage and connect employees with a variety of employee experience topics – leading or contributing to communications related to employee engagement, compensation, performance management, development, talent mobility, company policy and more.
Support our People Analytics team in gathering employee feedback through engagement and pulse survey communications—and translate the results into meaningful stories that connect to broader company initiatives and strategy.
Develop clear and concise communications and partner with designers to bring them to life on a variety of platforms (e.g., presentations, email, intranet, digital screens, etc.)
Lead various other cross-functional communication initiatives as needed.
Participate in data-driven analysis of communications effectiveness and adapt/respond to findings.
The Minimum Qualifications
Bachelor’s Degree or higher in communications, journalism, or related field
8+ years communications experience, with demonstrated experience lead cross-functional communication projects from concept to execution
The Ideal Qualifications
Exceptional writing, editing, and verbal communication skills, with the ability to simplify and clarify complex topics
Extensive experience working directly with senior leaders
Strong collaboration and influencing skills across all levels of the organization
Skilled at meeting deadlines and managing multiple priorities simultaneously
A clear passion for communications and enhancing the employee experience
The ability to collaborate with designers and content publishers to manage the end-to-end process of creating employee communications.
Comfortable using artificial intelligence tools (e.g., Copilot) to enhance communication planning and execution
Demonstrated success coordinating and running executive-level, all-employee meetings, including logistics, agendas, and messaging
Skilled in using visuals—graphics, photos, video, and more—to create memorable, impactful communication campaigns
Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with content management systems and project management tools is a plus
Dedicated to applying communication best practices and exploring innovative techniques and technologies to continuously improve impact.
What to Expect as Part of MassMutual and the Team
Regular meetings with the HR & Enterprise Communications Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. EEO Statement (Opens in new window)
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $113,100.00-$148,400.00