JOB SUMMARY:

The Commissary Warehouse Lead is responsible for assisting the Warehouse Manager in managing the day-to-day operation of the warehouse.

Assists in managing total warehouse inventory value, coordinates all dock shipping and receiving activities by directing assigned warehouse personnel using inventory control systems, shipping documents, personnel, and time management. Leads development and maintenance of processes and procedures to ensure accurate and productive work activities for this department.

Works in conjunction with Commissary’s team in responses and resolutions of customer’s complaints and/or requests.

Monitors and documents all warehouse personnel activities for performance and compliance with Company’s standards in Personnel and Food Safety, sanitation, and productivity.

Ensures orders are fulfilled in a timely manner and within budget and maintains fulfillment ratios at industry standards or above.

Assists Warehouse Manager in managing total department payroll according to budget.

Works in conjunction and follows direction from QA Director in the implementation of the Food Safety program in the warehouse.

Exemplifies the desired culture, values, and philosophies of the NGM organization:                

Servant Leadership, Hard Work, Respect, Loyalty, Unity, Innovation, Communication, Openness, Objectivity, Education, Humility, Trust & Honesty.    

This position leads by example. Maintains a positive work environment and ensures fair and consistent treatment of all associates.  Demonstrates care and compassion for people; shows empathy and concern. Set a positive example of the company values and excellent customer service.                                                                                                      

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for the safety and well-being of all associates under his/her leadership. Assists Warehouse manager in managing total warehouse inventory value. Monitors and supervises all traffic in dock area and maintains a safe and efficient environment. Supervises picking, staging, and loading activities to ensure orders are shipped in a timely manner. Ensures that personnel under his/her leadership consolidates documentation for each load, upon completion, signs off, completes check lists with Supervisor or Leads and generates final bill of lading and signs off final release of shipment. Investigates picking, staging, and loading activities exceptions with the shipping personnel for proper corrective action and elimination of non-conformances. Ensures full compliance with facility and department safety rules, HACCP, SSOP’s & GMP’s according to Company’s Food Safety guidelines. Monitors and documents all warehouse personnel activities for performance and compliance with strict adherence to Company standards for quality, safety, sanitation and overall productivity through job analysis, training, and timely documentation. Assists Warehouse Manager in managing total warehouse payroll according to budget. Responsible for the proper storage and configuration of raw materials and finished goods. Maintains all equipment and gear in proper operational condition. Responsible for ensuring compliance with all Government and company regulatory standards. Manages, coaches, develops and cross train Team Members to deliver the highest quality to Operations while maintaining inventory accuracy

OTHER DUTIES AND RESPONSIBILITIES:

Assists on all Fire Inspections, FDA Inspections, USDA Inspections, US Agriculture Inspections, and all Orange County Health Department Inspections and works closely with QA Director on responses and corrective actions.  Maintains an adequate amount of dunnage material to ensure that all products are shipped according to Company’s standards. Be available to respond to calls from the dialer for the refrigeration system as needed. Be a part of the Cold Chain Custody Program.  Work with Inventory Control members and other departments to develop plans and schedules. Collaborate with department heads to ensure processes and procedures are in line with maintaining an accurate inventory. Collaborate with the Operations Team to update SOPs to ensure best practices are published and trained in. Liaison with all operational departments to ensure smooth information flow, improve teamwork, ensuring communication in a cohesive and structured manner internally and externally. Assist Warehouse Manager in attaining all departmental goals.

 

POSITION REQUIREMENTS AND CONDITIONS:

Education/Experience/Skills

·       High school diploma required; Bachelor’s degree in management preferred; or equivalent combination of education and experience. ·       3+ years of experience in a warehouse setting with strong knowledge of inventory and supply-chain processes. ·       Strong computer skills – particularly Excel, Word, Outlook ·       History of success managing multiple projects, working with tight deadlines and prioritizing work in a fast-paced environment. ·       Exceptional organizational and analytical skills. ·       Ability to think strategically and constructively in a team setting. ·       Exceptional written, verbal, communications, interpersonal and relationship building skills. ·       Must have an outstanding attendance record.

 

Certificates/Licenses/Registrations

 ·       Forklift certification required. ·       HACCP Certification.

 

Physical Demands and Conditions:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(Occasionally 1-33%; Frequently 34-66%; Continuously 67-100%)

·       Must be able to lift to 10 Lbs. (Continuously) ·       Must be able to lift to 30 Lbs.  (Frequently) and exert force up to 40 Lbs. (Occasionally) ·       Stand (Frequently) ·       Walking (Frequently) ·       Sitting (Frequently) ·       Use hands to finger, handle or feel (Continuously) ·       Reach with hands and arms (Continuously) ·       Climb or balance (Occasionally) ·       Stoop, kneel, crouch or crawl (Occasionally) ·       Talk or hear (Continuously) ·       Taste or smell (Occasionally)  

Work Environment:

·       Warehouse environment may be subject to extreme temperatures with exposure to hot and cold environment, noise, and some chemicals. ·       Minimum Office Environment ·       Work near moving mechanical parts (continuously) ·       Vibration (Frequently) ·       Moderate noise (Continuously)

 (The work environment characteristics and physical demands described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Pay Range: $24.00/hr to $30.92/hr 

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.