About the Role:
We are seeking an experienced Commercial Sales Representative to join our Commercial sales team. In this role, you will play a crucial part in driving business growth by closing qualified leads and managing existing accounts for expansion opportunities. This position requires a strategic approach to sales development and a proven track record of success in B2B sales.

Key Responsibilities:

Nurture and close qualified inbound leads through various channels to close high-potential opportunities  Manage and grow an existing book of business, identifying upsell and cross-sell opportunities Conduct strategic outbound prospecting campaigns to generate new business opportunities Collaborate closely with SDR team to ensure smooth lead handoffs and successful deal closures Maintain accurate records in CRM system and provide regular reporting on pipeline activities Research target accounts and develop personalized outreach strategies Execute multi-channel prospecting approaches (phone, email, social, etc.) Participate in account mapping and territory planning initiatives

Required Qualifications:

2+ years of successful SDR/BDR experience, preferably in B2B software/technology sales Proven track record of consistently meeting or exceeding quota Strong understanding of sales methodologies and buyer journey frameworks Excellent verbal and written communication skills Proficiency with CRM systems (Salesforce preferred) and sales engagement platforms Bachelor's degree or equivalent work experience Demonstrated ability to manage multiple priorities and projects simultaneously

Preferred Qualifications:

Experience in account management or customer success Knowledge of commercial business processes and decision-making Familiarity with sales intelligence tools and prospecting platforms Track record of successful collaboration with enterprise sales teams Experience in consultative selling approaches

What You'll Need to Succeed:

Strong business acumen and ability to understand complex business challenges Excellence in discovery and qualification techniques Ability to build and maintain relationships with multiple stakeholders Strong time management and organizational skills Self-motivated with a results-driven mindset Adaptability and willingness to learn new technologies and processes

 

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Lisbon office once a week, so you can thrive in your new role and fully embrace being a Dutonian!