Kforce has a client that is seeking a Commercial Printing Press Field Tech in Merrifield, VA. Responsibilities: * Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors * Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives * Acts as an expert providing direction and guidance to process improvements and establishing policies * Frequently represents the organization to external customers/clients * May provide mentoring and guidance to lower-level employees * Apply deep and broad technical background and knowledge of industry trends to operate several critical or high-risk technology areas/customer groups * Integrate technical knowledge and business understanding to create solutions for customer * Mentor/consult with team members, other organizations, customers, and vendors on complex issues * Act as a consultant in service delivery business, technology, industry or specific application * Resolve technical and some business incidents independently * Mentor/assist less-experienced team members on complex incidents * Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends * Review support plan for business indicators and map to Company service solutions * Develop and grow assigned customer account relationships with complex and strategic accounts * Act as trusted advisor in the consultant role for customer and Company sales teams * Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions * Provide suggestions for operational efficiencies * Create and deliver Value Based Delivery (VBD) account plans for assigned accounts