Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem’s Applied Water-Residential and Industrial division is hiring a Commercial Operations Director of Vertical Turbines. This person will report to the VP/GM of the division and be responsible for overseeing and optimizing all inside commercial functions related to the sale of parts, components parts and capital projects, ensuring alignment with overall business objectives, maximizing revenue, and enhancing operational efficient. This role requires a strong technical background in pumps, including knowledge of various vertical turbines system design, and performance analysis, as well as strong leadership and communication skills. The manager oversees the team's work in selecting the right pumps, designing systems, providing technical support to sales and customers, and ensuring successful Inquire to Remittance experience to our customers partnering with Site Operations Director. **Key Responsibilities:** + **Cross-functional Collaboration:** Foster effective communication and alignment between sales, operations, design engineering, application engineering, and other relevant departments to ensure a cohesive and customer-centric end to end approach. + **Sales Operations:** Oversee and optimize the entire sales process, including Sales process optimization, Sales technology and CRM management, such as Salesforce, sales forecasting and reporting, utilizing data and analytics to make informed decisions. + **Performance Analysis:** Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement data-driven solutions. + **Technology & Process Improvement:** Identify, evaluate, and implement new technologies and processes to enhance operational efficiency and effectiveness within the order lifecycle. + **Proposal & Contract Management:** Lead the development and management of proposals and contracts, particularly for complex projects or large-scale pump installations. + **Technical Expertise:** Providing in-depth technical knowledge of pumps, including selection, system design, and performance analysis. + **Project Management:** Overseeing the application of pump technology to specific customer projects, ensuring timely and accurate completion. + **Team Leadership:** Managing, mentoring, and developing a team of application engineers, project managers and customer service representatives **Required Skills and Qualifications:** + Bachelor's degree in Mechanical Engineering, Chemical Engineering, or a related field. + 10+ years of experience with complex industrial equipment + 5+ years of experience as a manager of people working in cross functional teams + Strong understanding of pump system design, performance analysis, and selection. + Experience in reviewing and interpreting engineering specifications + Excellent communication and interpersonal skills. + Strong problem-solving and analytical abilities. + Proven leadership and team management skills. + Experience with CRM systems **Desirable skills** + Proficiency in engineering software and tools. + Familiarity with pump control systems (VFDs, PLCs) and motor selection + Knowledge of industry standards and regulations related to pumps + Helpful certifications include Lean Six Sigma and Project Management Professional (PMP). + Previous experience in Operations and Supply Chain at a manufacturer of complex rotating equipment is highly regarded The estimated salary range for this position is $125,000 to $200,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. \#LI-DH1 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation