Seoul, KOR
1 day ago
Commercial Operations Director - Korea
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. **Job Description** At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where At Gilead, we’re committed to creating a healthier world for everyone – no matter the challenges ahead of us. For more than 30 years, we’ve pursued the impossible, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases. Through bold and transformative science, we’re driving innovation that has the potential to become the next generation of life-changing medicines. Our ambition is evident in our mission. Because the impossible is not impossible. It’s what’s next. **The Position** We are seeking a highly experienced and motivated individual to join us as a Director within Commercial Operations for Korea. **Key Responsibilities Will Include** + Drive Sales & Marketing alignment and efficiency via closely working with Business Unit Head (BUD), including: + Evaluate Brand / Marketing message execution status and provide recommendation + Enforce event/ activity execution and follow-up + Implements strategic policies for sales event such as event execution methods, cooperation model and evaluation criteria for obtaining results + Defines implements and monitors the productivity indicators used in measuring sales performance and efficiency + Evaluates territory level workloads/ situations to make appropriate recommendations, under the umbrella of Gilead Korea co-promotion working model, to strengthen cooperation with local distributor teams + Work with local commercial BUD and regional commercial operation team, oversees benchmarking of sales force incentive/ compensation levels to ensure competitiveness of incentive/ compensation programs + Provides reliable and accurate analyses and reports (i.e. IMS, market research), to influence decision-making on key strategies and recommends ways to optimize sales force utilization and effectiveness based on analytical findings + Owns data and reporting needs for an area of concentration, collaborates with various Gilead Korea functions, to analyze operational requirements for reports and runs monthly and quarterly processing to support Commercial Teams + Provides ongoing support to field sales; recommends ways to develop methodology to optimize physician or managed care coverage + **Commercial Developments** + Develops, analyzes the characteristics of existing technologies with their use in instructional design and implements relevant training programs for sales team and additional affiliated employees as needed + Develops, design of curricula or programs and executes training on selling skills, product knowledge, new promotional campaigns, sales meeting training workshops & other ad hoc Sales Force needs + Collaborates with and supports relevant internal departments, including Marketing, Commercial (Management Team, Sales Force and Regional Trainers), Commercial Operations, Medical Information, Legal and Business Conduct to develop appropriate training with cross-functional feedback before finalizing design and strategy + Participates with other leaders to establish highly complex strategic plans and objectives. + Drive alignment and follow-through on key strategic initiatives by coordinating across functions, preparing executive updates, and ensuring critical milestones are metStreamline business operations by identifying bottlenecks, improving processes, and enabling faster, data-driven decisions by fostering cross-functional collaboration and ensuring clarity of priorities across leadership team + Regularly meets with executives, major internal customers, and/or strategic partners to report analytical findings or projections on forecasting, inventory management, salesforce effectiveness or other performance indicators. + Provides support to Regional Business Leads and Commercial Operations team on defining assumptions, generating regional inputs and outputs, monitoring key sales performance indicators and recommending changes to achieve productivity goals. + Cooperates well within Gilead matrix organization - Medical Manager, Market Access Manager, Logistic Manager, Finance manager, Business Conduct and Legal Managers etc. including Regional Brand Leaders in order to maximize business opportunities across therapeutic areas. Frequently interacts with other functions to optimize collaboration between the department and other groups. Independently makes evaluations of how the department can best support other groups. + Benchmarks and compares Gilead sales forces with direct competitors on productivity parameters, customer service, compensation levels and overall performance. + Participates in assessment of job responsibilities and performance for key sales force positions to remain competitive within current market dynamics and aligned with business unit priorities. + May participate in the development and implementation of training programs for junior employees to address gaps and improve overall department capabilities. + Participates in corporate development of methods, techniques and evaluation criteria for projects, programs and people. + Responsible for selecting, reviewing, recommending primary and secondary market research agencies, proposing MR projects and implementation steps based on MR results. + Ensures budgets and schedules meet corporate requirements. + Supports GM in developing business frameworks and related analytical processes based on the needs of the Company’s senior management, Sales, Marketing, Commercial Operations, Finance and Manufacturing functions. + Presents recommendations and findings to various stakeholders within the Commercial organization. **Knowledge, Experience and Skills** + Exceptional written and verbal communication skills are required in order to provide clear and concise analysis of quantitative and qualitative concepts. + Must have excellent marketing & sales knowledge. + Must have excellent interpersonal and relationship building skills along with excellent influencing and negotiating skills. + Is familiar with industry trends and remains current with competitor’s resources and practices. + Must be able to analyze highly complex data and put together concise reports while meeting all deadlines. + Must be able to develop, maintain, and utilize a high level of product and therapeutic disease knowledge to promote the appropriate use of Gilead products to Key Opinion Leaders. + Must have an extensive understanding of relevant marketplace for their role. + Proficiency in Microsoft Excel, Power Point and Word is also required. + Good knowledge and experiences in AI related technology would be highly desirable + Must be fluent in conversational and written English. **Education and Experience Requirements** Typically requires University degree, 8-10 years pharmaceutical/healthcare industry experience, which includes 8 years sales and marketing experience. **For Current Gilead Employees and Contractors:** Please apply via the Internal Career Opportunities portal in Workday. Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
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