Join us as a Commercial Manager at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You’ll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.
Commercial Manager leverage new and existing data provided by wider areas to help manage performance across Business Banking, and they support Optimisation Managers who partner with colleagues across the business to drive data-led performance culture and identify optimisation opportunities to move the business forward (e.g. partnering with Shared Technology colleagues to access new data and build new tools to understand e2e funnel performance).
To be a successful Commercial Manager you should have experience with:
Key Skills Required for this role(Basic/ Essential Qualifications) :
Good understanding of multiple disciplines relevant to the business (e.g. journeys/processes)Strong experience in data manipulations and business analysisExperienced in mapping out front to back journeys to help identify funnel efficiencies & improvements.Good understanding of applicable regulation and policiesStrong written and verbal communication skillsGood commercial acumen with analytical mindset and skillset (e.g. SAS, SQL, Excel etc) with experience of leveraging data/analysis to identify problems and support development of innovative solutions to improve business performance.Good communication skills with experience of providing accurate diagnostics and support to more senior colleagues ( to help them negotiate with and influence senior stakeholders (Director/MD level).Some highly valued skills may include:
PnL understanding (e.g. pricing, credit, income drivers) / commercial acumenGood communicator with ability to manage stakeholdersSelf-starter with ability to identify and complete diagnostics in undefined and ambiguous territoryGood presentation, written and verbal communication skillsAbility to run with a diverse workload and balance competing priorities effectivelyCurious, with good problem solving skillsPrevious experience and understanding of other areas of Barclays UK preferred.You may be assessed on essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
Job location of this role is Noida.
Purpose of the role
To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.
Accountabilities
Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage.Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market.Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services.Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments.Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements.Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance.Analyst Expectations
To meet the needs of stakeholders/ customers through specialist advice and supportPerform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.Likely to have responsibility for specific processes within a teamThey may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.Check work of colleagues within team to meet internal and stakeholder requirements.Provide specialist advice and support pertaining to own work area.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.Make judgements based on practise and previous experience.Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.Build relationships with stakeholders/ customers to identify and address their needs.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.