At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Commercial Loan Servicing Representative in Transaction & Processing as part of Commercial Banking Operations Division. Learn more about the career areas and business divisions at wellsfargojobs.com.

Functions of this role include resolving title issues and responding to customer inquiries (external and internal) about the status of titles via e-mail, fax, phone, and/or direct mail. Providing timely, professional, and accurate title information to customers, DMVs, and vendors. Gathering and reviewing title information from a wide variety of internal and external sources. Preparing title applications and other title paperwork and submit documents to customers or DMVs. Managing daily work activities with multiple software applications, including company systems as well as MS Office products (primarily Outlook, Word and Excel). Updating all work activities in systems of records with clear and concise documentation. Finally, releasing of titles for various scenarios (Paid in Full, State to State Transfers, Retitles, etc.).

In this role, you will:

Support internal and external customers with inquiries and complaints regarding loan servicing needsMonitor loan system and resolve customer issues, and process complex transactions onlinePerform moderately complex administrative, transactional, operational and customer support tasksAct as primary loan servicing contact that involve construction monitoring and disbursementsMonitor collateral and preparing payoff letters, releasing collateralAudit loan systems of record for new loan setups, modifications and data input, and customer research and billingReceive direction from supervisors, and escalate non-routine customer concerns to experienced individualsCollaborate and consult with peers, colleagues and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leadersExercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualification:

2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Basic knowledge and understanding of collateral documentation, perfection, and business entitiesKnowledge and understanding of equipment leasing or automobile title processingAbility to work effectively in a team environmentExcellent verbal, written, and interpersonal communication skillsSound attention to detail and accuracy skillsCustomer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutionsAbility to navigate multiple computer systems, applications, and utilize search tools to find informationAbility to work in a fast-paced deadline driven environmentAbility to work independently, proactively, and creatively while exercising sound judgementBasic knowledge and understanding of collateral documentation, perfection, and business entitiesEffective organizational, multi-tasking, and prioritizing skillsIntermediate Microsoft Office skills

Job Expectations:

Must be able to work on site 5 days a week Monday through FridayAbility to work additional hours as neededRelocation assistance is not available for this positionThis position is not eligible for Visa Sponsorship

Location:

600 South 4th Street, Minneapolis, MN

#CommercialBanking

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$21.63 - $27.40

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursement

Posting End Date:

21 Sep 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.