**About Specialty Program Group:** Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics. **About our Monarch E&S Insurance:** Monarch E&S, a division of SPG Insurance Solutions (Monarch) is a rapidly growing, and successful property and casualty insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to retail agencies across the country with a focus on small to mid-market E&S commercial and specialty personal lines risks. **About the Position:** The ideal candidate for this position will possess excellent customer service skills and serve as a technical resource to a large and growing commercial lines underwriting/brokerage renewal team. Successful applicants will work with the in-house renewal program team to request and review underwriting information for rating of pen/binding carriers and engaging brokerage markets on complex risks. Chance to work closely with Monarch’s largest underwriter/producer daily, gaining underwriting and broking knowledge. **Responsibilities:** + Communicate effectively with Pen and Brokerage Carriers to obtain the broadest coverage at the best price, providing the most sellable quotes + Understanding Pen Underwriting Guidelines to Properly quote business within authority + Rating and Preparation of quotes with Pen/ Binding Carriers + Handle incoming calls and emails from retail agents and carriers ensuring highest level of customer service standards are met, bringing communication to a satisfactory resolution + Handle documents according to established departmental procedures with accuracy, efficiency, and meeting compliance standards + Working closely with Commercial Line Underwriters in the renewal program + Other duties as assigned **Qualifications:** + Proficiency in various Carrier Rating Portals, Microsoft Word, and Excel + High School graduate required; College courses preferred + Previous work experience in the fields of insurance, customer service, banking or similar, with a successful track record + Excellent written and verbal communication skills + Ability to work well under pressure to meet tight deadlines in a fast-paced environment + Strong organization skills, with a high level of detail orientation **Location:** **Primary daily work would be fully remote, with travel to CA for training opportunities required a few times per year.** _Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $65,000-$70,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions._ **\#SPG** Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (https://hubinternational.jobs/e-verify/) We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.