**About The Role** We’re looking for a Commercial Lines Account Assistant to support our Japanese Business Unit in Toronto. An ideal candidate for this position will be someone who prides themselves on their top-notch client service. This role will be ideal for someone who is highly organized with strong analytical and communication skills, a sense of urgency, and the ability to meet often tight deadlines. The ideal candidate will be able to think on their feet and come up with creative solutions to coverage problems and have a strong client service focus. **What You’ll Do** + Execution of insurance certificates, auto liability slips, binders, statement of values, proposals, and processing of client documents (endorsements and policies) + Updating rate/premium histories and premium comparisons; calculation of PST, Invoicing, processing of journal entries, execution of premium finance forms, collection of aged receivables, as required, and correction of commission differences + Maintain/Update Summary of Insurance (update as policy changes occur and at renewal) + Answering client queries, communicating with insurance companies + Inputting data into a computerized database and setting up electronic client and prospect screens in Epic Maintaining an effective abeyance system + Maintaining filing system and set up of client files + Assist clients with Certificate Exchange + Update claims history on summaries + Provide assistance where required and perform all other duties as assigned by the Account Managers **Qualifications and expertise that pave the way for Success** + RIBO Licensed an asset or within 6 months of employment + Commercial insurance knowledge an asset + Proficient in Microsoft Office: Word, Excel, and Outlook. + Strong aptitude to learn new systems + Strong organizational, time, and client management skills + Strong customer service skills + Strong team player + Proactive and customer-focused approach + Strong initiative and follow-up skills **Elevate Your Career with HUB International** Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/ . **Your Advancement and Well-being: Our Priority** At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team: + **Recognized Rewards** : Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities. + **Work-Life Balance:** Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. + **Comprehensive Benefits:** Access a robust benefits package, including company-matched RRSPs, designed to support you and your family. + **Professional Growth:** Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. + **Industry Support:** Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise. + **Exclusive Perks** : Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding **Culture and Belonging: Our Commitment** At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are. **Service: Our Ethos** At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.