Join Our Team as a Commercial Executive – Customer Engagement HSM (m/f/d) in Frankfurt!
\n\nAbout Hilton Supply Management:
\nHilton Supply Management (HSM) leverages its expertise to forecast and manage the supply chain for over 15,000 hotels, including 8,000 non-Hilton-branded properties. HSM negotiates competitive contracts with top suppliers, ensuring significant savings for our hotel partners.
\n\nPosition Statement:
\nReporting to the Sr. Manager Customer Engagement North & Central Europe, you will work closely with the Regional Procurement Manager Germany and team. Your role involves business development and account management, driving scale and revenue for Hilton.
\n\nPosition Summary: In this role you will
\nFocus on Account Management and Business Development (65%)
\n\nVisit partner hotels to realize savings using HSM’s suppliers.\nServe as the first point of contact for clients.\nDevelop and maintain relationships with stakeholders.\nExplore opportunities for new and existing customers.\nOnboard new hotels and ensure familiarity with suppliers and purchasing software.\nMonitor participation in Hilton Programs to drive scale, savings, and revenue.\n\n\nData Management (15%)
\n\nGather data from various sources like Salesforce and BirchStreet.\nMaintain systems and procedural documentation.\nAssist with onboarding new customers and evaluating accounts.\n\n\n\n\n\nAdministrative & Support Activities (20%)
\n\nProvide project and admin support to the Supply Management team.\nConduct training and implementation of Birch Street for new properties.\nAssist with scheduling meetings and preparing support materials.\n\n\nSuccessful candidates
\n\nAre experienced in account management, preferably in the hospitality industry.\nHave excellent communication skills in German and English.\nAre results-driven, ambitious, and motivated.\nHave strong interpersonal and relationship-building skills.\nAre proficient in Excel and quick to learn new programs.\n30% to 40% travel required, mostly across Germany.\n\n\nOur Offer:
\n\nFlat hierarchies and direct communication.\nFlexible working hours and remote work options.\nExtensive employee discounts and access to Hilton University.\nCompetitive salary and benefits, including worldwide accommodation options.\n\nApply now to be part of our dynamic team and help us continue to set the standard in hospitality!