**ROLES & RESPONSIBILITIES** + Manage global CRM system (Salesforce.com, PowerBI, Qlikview), support sales force effectively and efficiency on database management. + Manage data sources and update master data. + Develop the internal system to integrated data (Sales data and CRM data) to track effectively activities on sales and identify opportunities for improving FF productivity via new IT solutions + Design and provide standard reports, (e.g. daily/monthly sales report, territory deployment and SFE KPIs, etc.) or data/reports as per request. + Co-ordinate with SFE team and work with field force team to ensure alignment and effective execution and operation. + Work with other departments to fulfil their ad-hoc demands related to the sales data and Sales Force performance data. + Perform the routine back up process and make sure all the backed-up data able to recovery from the storage device + Work with global vendor to handle the mass update in the CRM system as well as maximize its capacity. **MINIMUM BACKGROUND/ EXPERIENCE REQUIRED** + 2-3 years’ experience in system management of pharma/nutrition/FMCG/consulting industries + Coding experience in Visual Studio, C# + Be good at MS SQL + Be good at MS Office + Be good at analytical skills + Be able to plan and organize + Can coordinate with stakeholders well + Good communication, being familiar with presentation, facilitation + Be good at problem solving. + Standard level of English communication. + Has knowledge of SFE concepts **MINIMUM EDUCATION REQUIRED** + Bachelor's degree in Computer Science, Information technology or equivalent An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com